Replacement iPhone 5

[sheepead]

Had a problem with my iPhone 5 so went to my nearest Apple store in Meadowhall (uk). They changed it no problem but the genius claimed it was a brand new phone that had been made purely to act as a replacement phone. It came out of a white box.

I always assumed I'd get a refurb from the things people say in this forum. Have things changed and are they now give new phones or is this standard policy in the uk?

 

[moldy lunchbox]

An Apple refurb is pretty much a new device for any other company, they use all new internals (battery, camera, processor, antennas). If it looks fine on the outside just take it.

 

[boomhower]

An Apple refurb is pretty much a new device for any other company, they use all new internals (battery, camera, processor, antennas). If it looks fine on the outside just take it.

I always thought it was a new external with used internals and a fresh battery.

 

[vastoholic]

I always thought it was a new external with used internals and a fresh battery.

Yeah that's what I thought too. I thought they only changed internals if they needed to be changed. Otherwise it was like you said, fresh case and fresh battery.

 

[moldy lunchbox]

Maybe it is that way, but still borderline new? The battery is the main internal you want to be new and new case is really all that's left for someone to notice.