Replacement iPhone not recognized by iTunes

Discussion in 'iPhone' started by itags.org, Aug 1, 2009.

  1. itags.org macrumors newbie

    Joined:
    Jul 24, 2009
    #1
    I had to get a replacement iPhone - prior to replacement had no trouble sync -ing with windows mail contact - now iTunes will not recognize existance of iPhone. Windows does - e.g. I can see the iPhone when I go to "computer" and when I connect a screen comes up to see if I want to download photos. I have complete reinstsalled iTunes several times (same dowload worked on my wifes XP machine and iTunes could see iPhone). I have taken all security off, and turned off protection in user controls. I am at a loss and four phone calls to level 2 apple support have not resolved problem:D:D:D
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    Put the iPhone into DFU mode and see if it get's detected. If it does, you should restore it.
     
  3. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #3
    Try putting the phone in recovery mode, since it seems to be recognized by your computer.
     
  4. TheMBC macrumors 6502

    Joined:
    Jun 14, 2008
    #4
    ^ +1 to both. If it doesn't, return it. /thread ;)
     
  5. TomInOregon macrumors newbie

    Joined:
    Nov 24, 2008
    #5
    I've been having the same problem ever since the 3.0 update. Once in a great while it will sync without issue, but usually it won't. I just got it working 15 minutes ago by rebooting the phone and the computer. This is happening on my original 2G iphone (not a replacement) and only since the 3.0 update. Hopefully the 3.0.1 update will fix it.

    Tom
     

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