So my iPhone 5's power/lock button had become unresponsive, and I took it in to get it replaced. They guy at the store went to the back and brought out a new (or what I believed to be new, since it was in great condition when I got it) iPhone 5 in a white box. This wasn't a retail box, it was a thinner white box with just the phone in it. (I'm sure you all know what I'm talking about) My question is, is the phone I received as a replacement unlocked? My contract is with Rogers (Canadian) and I bought my original iPhone 5 from them, I assume that one was locked. I'm not too sure if the replacement would be locked or not, due to the fact that it was a replacement from the Apple Store and Rogers was not involved in the process at all. I also don't think that Apple would just have a stock of replacement phones in the two different colours and the three different size configurations locked to the different service providers. The guy also did not mention or ask me about my service provider at all. He just took my SIM out and put it in the new phone.