I'm on the other coast than where I live and my iPhone5 is needing replacement. Dropping calls, but otherwise works fine. Apple has offered to replace my phone at the Apple store. This would be convenient for me as the Apple store near my hope is a long way away. The problem is how to backup the phone on to a laptop that never has had iTunes installed on it. I installed iTunes and performed a "Backup", but I how do I transfer music, movies, books, photos, and whatever else is not included in the backup? I'm a little nervous just giving up the device as I have photos and such from the holidays that have not been backed up to my iTunes account back at my home. Do I need a third party application to perform this?