Replacement Issue

Discussion in 'MacBook Pro' started by cann0nball, Nov 11, 2008.

  1. cann0nball macrumors newbie

    Joined:
    Nov 11, 2008
    #1
    hi, i'm new here. i just received my new macbook pro late 2008 model and i am noticing that i have a lose battery cover and on the right side of the laptop the lid is warped upward. I want to know what number to call to get a replacement laptop. I also want to know the hours that i can call.

    thanks for any help guys
     
  2. FuzzMonkey macrumors newbie

    Joined:
    Sep 30, 2008
    #2
    You've not said what country you're in so..

    http://www.apple.com/support/contact/phone_contacts.html

    Ring up customer services and explain why you're unhappy.
     
  3. cann0nball thread starter macrumors newbie

    Joined:
    Nov 11, 2008
    #3
    im actually from us, but do i need to be within 14 days of purchase to get a replacement?
     
  4. Vulcan macrumors 65816

    Vulcan

    Joined:
    Jul 17, 2008
    Location:
    Pittsburgh, PA
    #4
    Yes
     
  5. ecko5 macrumors newbie

    Joined:
    Oct 25, 2008
    #5
    i'm having a new battery cover shipped to me. just call apple.
     
  6. loganpyle macrumors member

    Joined:
    Nov 3, 2008
    #6
    are you serious?! they had me send my whole computer back and i've been waiting for a week and my new one hasn't even shipped yet. i'm a little pissed at apple.
     
  7. cann0nball thread starter macrumors newbie

    Joined:
    Nov 11, 2008
    #7
    so i called apple and i have to ship my laptop in for apple to fix it. if they cant then i will get a replacement.
     

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