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Replacement MacBook Pro 15" (w/ Touch Bar) Freezing UI randomly -- you too?

got it. since it was the only stack I have in the dock, that's why I called it that -- but thanks for the clarification.
 
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Thank you for posting this.

I had this same issue, though mine never progressed to the point of having to shut Finder. It just started working again.

But, I had the same issue of the folders not responding to clicks.

It has only happened just a few times, so not a big deal yet. I am about past holiday return period, but since that is clearly a software issue, I won't return it.

Aside from this, the only other issues I have had is a bit of the graphic tearing on the integrated card when opening up spotlight after a very long time. It's literally just a few white dots. Frankly, I would be an idiot to return it for that minor software bug.

Also, a few times my cursor moved locations when typing. Anybody else have this? Just a couple times, so again not enough to return it. Other than that, it's rock solid, with great battery life of at least 9 hours, fast speed, no issues when waking up etc. Plays Steam games and runs Photoshop/InDesign flawlessly.



Playmbl said:
Hi!! I've just registered on Macrumors just to comment in this thread. I had exactly the same issue in my MacBook Pro 15", base model with SSD updated to 512 gb.

When installing apps right after getting it out of the box, UI froze about 4 o 5 times. First, folders in the dock (Applications and Downloads) become unresponsive to normal click, they do nothing, but you can do right click on them, and the rest of active windows seem to work. Then, after some minutes, Finder freezes and you can't neither restart it, nor click on any window. You can do anything but hard reset. I found people reporting the same behavior in Apple Communities:

https://discussions.apple.com/message/31138961?start=20&tstart=0

FORTUNATELY, I solved it introducing these commands in Terminal, supposedly destined to clean Finder's cache:

rm -fR ~/Library/Saved\ Application\ State/com.apple.finder.savedState ~/Library/Caches/com.apple.finder; killall Finder

mv ~/Library/Preferences/com.apple.finder{,.backup}.plist; killall Finder

I introduced both, and then do some maintenance with Onyx. Never seen the issue again, in fact, my machine is running faster than it was as first. So... totally software related. Hope this helps you as well or Apple acknowledges the problem and gives a solution.
Click to expand...
 
Yes - also get the graphic tearing on spotlight, intermittent. And also have my cursor jumping. I think that has to do with the resting palm recognition software or whatever not getting it right and it jumps it. since this trackpad is so big, mine are constantly on it so it actually does a very good job for me (should be perfect for paying $3k though) given that it jumps very rarely.
 
I tend to agree that it is software related. Is there ANY possibility it is somehow related to memory issues?
 
Oh God... After 5 or 6 days using the Mac without the issue, it has reappeared. 2 times yesterday. When Downloads and Applications become unresponsive to normal click, I just open Terminal from Spotlight and introduce the command:

Killall -KILL Dock

That restores the dock and solve the problem.
I've spoken recently to a Genius at a Store and with a person from Apple Care by phone, just to inform them about the issue (no solutions, of course). But, do you know if there's an email address where I can reference this thread?
Hope they solve this in the next update, because it's really annoying. :confused:
 
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you should all follow the apple community discussion mentioned posts above this mine, on third page there are interesting developments...apparently Apple is aware of the bug, there is a bug number 29530904 but I don't know how to look at it to understand what it says.

Is there any apple developer who can send us more details about the bug 29530904?
 
I've honestly just stopped using stacks and rerouted my downloads to go to the desktop for the time being. I can't have a crashing Mac. I've been golden after taking the stacks out/stopping using them.
 
Nemesis19 said:
you should all follow the apple community discussion mentioned posts above this mine, on third page there are interesting developments...apparently Apple is aware of the bug, there is a bug number 29530904 but I don't know how to look at it to understand what it says.
Click to expand...

Those are good news. Thanks!
 
Ok everyone...fingers crossed, but I updated to 10.12.3 yesterday. I worked on the machine all day and was not able to reproduce this problem. Can anyone else report the same?
 
I have strongly stressed the OS using my method to reproduce the issue (please see my previous posts) and I can confirm we can go back to use stacks :D

I believe they fixed this before the final release since many people with the beta said the issue was still there...

damn, finally! hurray!
 
Nope, can confirm it still being present as I encountered the bug a few minutes ago. Also the white dots / graphics artifacts are still present I'm afraid :(
 
Exactly the same issue happens to me:
a) system freezes slowly. hard reset needed
b) white dots when using spotlight

MBP 15 TB 2.7/455/16Gb
 
I haven't experienced the bug ever since the update was released, and I use stacks regularly, so it's fixed here I'd say. I did clean all the caches with Onyx post update though, so it might be that.
 
I hope the latest update resolves the issue for most of you! I didn't know this is so widespread.

I encountered this problem on a regular basis after setting up my workstation properly. I had also gotten in touch with a senior Apple technical officer who had been extremely proactive in assisting me with this problem. (protip: they respond within 24hrs if you email directly to Tim Cook :p)

After capturing some data from my machine, he found out that the cause of this particular problem to be from extensions that use Finder. Specifically, my WD Sync software which I use to automatically sync my files from one hard disk to WD MyCloud drive (it's a NAS). Ever since I uninstalled that, I haven't encountered the issue again.
 
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