Replacement MacBook Pro Retina?

Just keep getting it repaired and document it well. If you experience the issue after the third time, you can expect a better shot at replacement.

 

how do you notice dead pixels ona retina screen, the pixels are so small

 

just form normal usage or like u did some color test?

 

This is sage advice worth following.

 

have them repair it this time, if it does fail again talk to the senior customer care again.
I spoke to customer care and relations this week about a replacement. The customer care says 2 parts replaced on one trip is classified as 1 repair. My macbook has had 3 parts changed in 18months of ownership and now under the hands of an AASP for a new logic board which will make it 4 parts (or as apple says 3 repairs). Customer relations asked me to let them repair it one last time and then they will look at other options.

 

with a new one?

 

Good, usually the apple store is more agreeable in these situations.

 

My original rMBP was repaired 3 times, 2 screens and a WiFi and Bluetooth card, and then a replaced charger.. Then a new dead pixel came, and then i got my machine replaced (This is from Humac, an Apple Premium reseller in Denmark) then the new one did get a dead pixel and then i got a new machine one more time so i have had three Mac's and the new one is perfect

 

hey did you give the laptop to an authorized service provider or the genius bar?
reason i ask is cause my cMBP has been to the service guys 3 times for 4 parts i.e a display, logic board, magsafe board and optical drive. Out here in India we have no apple stores just resellers ive asked them for a replacement but they say they do not give.

 

I live in Denmark and we are only having authorized premium resellers or what they are called..

But it was 4 time my screen needed a replacement, and here in denmark out law says that 3 repairs at same part the buyer can choose to get it repaired or get the money back or get a replacement..

 

pretty good mate. I picked up the macbook yesterday from service and could only use it once i got home as they erased my os partition due to a slow boot. All worked well last night this morning booted to my login on a garbled up display and then restart to a white screen with horizontal lines. anyways spoke to applecare they spoke to seniors and asked me to get in for diagnosis and the best solution. Hopefully some credits for me fingers crossed. Now makes it the fourth visit for the fifth part replacement.

 

u just want a new macbook

 

Mine was replaced. They didn't have my configuration so they just gave me the best confit they had in store which was like 800.00 more than mine. Needless to say I was happy.