The replacement phone Apple gave to me yesterday has a scratch going down the center of the screen. It's faint and not noticeable when the screen is on but very noticeable when the screen is off. What are the odds apple believes me that it wasn't me that put the scratch on the screen and replaces my phone without charging me $199? I talked to someone on the phone and all they could tell me was that I need to bring it in to have it looked at. I've had the phone for about 1.5 days, and I definitely didn't scratch it I know that for a fact.