So I got up on launch day and ordered a watch at 2:04 AM CT and just received my SS link band watch on Wednesday. I had trouble with the watch not pairing properly and called support. They had me unpair my watch, and reset the watch... it would still not complete the pairing process. They had me then reset the network settings on my iPhone 6 plus and the watch paired. I thought my issues were gone Day 1 - my watch would be attached to my phone but the watch app would tell me its not connected...even though the watch status showed connected to my phone. The battery drained from 100% to 0 in less then 4 hours. Day 2 - still having the same issues any my fully charged watched ran for 3 hours before it was almost out of battery. I called support again - they said it sounds like I got a bad watch and I need to replace it. I told them I would like to get a apt at the store, have them look at it, and if it's bad - replace it. They told me the APPLE STORES have no replacement stock. (this is the craziest thing I have ever heard) They told me if I wanted to return the watch to apple.com I could do so and then order another watch. I told them "you mean I would have to wait months for the replacement"? they said yes. I told them that was not going to work so they told me i then would have to PURCHASE applecare plus on my 1 day old watch and they would send out and express replacement. I was shocked this was needed to get a watch replaced by apple that cost me a thousand bucks and I just paid 80 more. After PAYING for AppleCare I found out their "express" watch replacement was going to take 3 days or so to ship and they were going to put a $600 hold on my credit card (now we are up to $1,680 for a watch that does not work) and it would stay until I returned the broken watch. So am I crazy for thinking Apple has dropped the ball on customer service that we all know and love from Apple? I'm pissed!