replacement upgrade (anybody get education discount for upgrading replacement mac)?

Discussion in 'Buying Tips and Advice' started by ttopp, Dec 18, 2009.

  1. ttopp macrumors regular

    Joined:
    Mar 1, 2007
    #1
    hi

    has any one been given the option to get there old mac replaced due to a reoccurring fault and used their education discount to upgrade the replacement?
     
  2. Santabean2000 macrumors 68000

    Santabean2000

    Joined:
    Nov 20, 2007
    #2
    Had my 2007 24" Alu iMac replaced, and upgraded to i7 - they were going to give C2D 27"... No way that Apple rep would allow edu pricing on upgrade.
     
  3. ttopp thread starter macrumors regular

    Joined:
    Mar 1, 2007
    #3
    Same here it was my black macbook, they were going to give a white one to start with but I said no I paid extra 4 the black. They gave an entry 13" macbook (just renamed it to pro) so I upgraded to the 15" top spec MBP. No discount and I have to pay over £200 for the AppleCare :(.

    I wanted a 15" and was going to get one anyway but I would have still had the Black one I could have sold plus with the edu discount I could have got.......

    Wait a min, what a divvy I should have just got the 13" and sold it then used that cash with the discount to buy the 15" id have saved more :( and have AppleCare for £50
     
  4. prairiefire macrumors member

    Joined:
    Jun 8, 2007
    #4
    I was allowed to use my educational discount on components ...

    Let me start by saying that I have a great local Apple store that values customer loyalty and serves me well.

    I took my G5 in for service and it literally blew up in the store. Turns out it had a leaky radiator, the fluid got on the mother board and Boom.

    They owed me nothing. I was well out of warranty. I told them that.

    But, they insisted, and I mean insisted that they replace the machine so I now have a 2.66 Quad.

    I wanted to upgrade the hard drive to 1TB which is what I had in my original, wanted to upgrade the video card, and a few other things.

    I got my educational discount on all of the upgrades.

    I like to think that they treated me well because I have treated them well the many times I have been in.

    So, in answer to your question, I think there may be some discretion they can exercise when they find a case "compelling".

    In my many years of being a Mac person, my experience is that Apple goes more than the extra mile to do the right thing. That's why I'm so loyal.

    sjh
     

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