Replacement

VERY good news.

 

Just to clarify. White box or retail box replacement?

 

i got the a replacement unit from AppleCare today which has this "inspected by AppleCare" label too. however, it's even worse than my original one and i totally think it is some sort of refurbished product.

fyi, it's not coming in the original box but a white "replacement box".

 

I got my replacement yesterday morning. (earpiece went bad on the first one)

It was flawless (cosmetically) just like the first. It actually fixed the WIFI issue I was having also, which was a nice bonus!

 

My white box replacement that was shipped to me also had the "Inspected By Applecare" sticker. But the iPhone inside had more scratches/dings than my original.

 

I don't think this is anything new. All of the replacements I have heard about have that sticker and are still a hit or miss on damage right out of the box.

 

that means nothing, i got a replacement 2 days ago i asked her about these phones having scuffs, she said no way in hell would they. then she opened up 5 boxes that said inspected by apple care and they were all messed up. she was so embarrassed cause she told me they wouldn't have scuffs it was funny.

 

It means the refurbs are HERE!

 

same here. got mine replaced yesterday for a dead pixel. had the sticker on it too. White box.

flawless. just like my original.

 

What are the model numbers for the ones with the label?

 

I thought Apple doesn't refurb iPhones anymore because it's not cost effective for them?

 

what's the model number?

 

I just received my 2nd replacement, a white box with "inspected by applecare" and it's worse than my last one. dings on the back where the glass meets the aluminum backing... this has been a disaster. might just keep my second replacement.

 

i received a replacement in store today. week 38.

mint on the outside and feels more solid than my original.

my original was week 33.

 

You can't have refurbs on a product that is only a month old.

I had to get a replacement because my home button wasn't working. It was brand new and had 1 minute of usage on it (me setting it up.)

 

It's not. All exterior parts on replacement phones are BRAND NEW as well as the battery. The only possibly re-manufactured/"refurbished" parts would be internal aside from the battery. So what you got has BRAND NEW external parts.

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Oh do tell me more about how cosmetic issues that don't affect the functionality of the phone is such a "disaster".

 

whole experience is a disaster.. not the cosmetic issues. go roll your eyes somewhere else

 

I can roll my eyes here just fine thanks.

And you keep using that word "disaster", not sure you're clear on what the magnitude of a disaster really is.

 

Like to see a picture of this box/label if you don't mind

 

Guys, a replacement is a refurb. Or a return to the store. It is in no way brand new. period.

It is hit or miss, and I would say the likelihood of getting a "non-perfect" iphone is HIGHER than just returning and rebuying.

Apple is going to give you a white box iphone, inspected by apple care means nothing. They are not any more well-trained than you or I.

It is possible that your replacement iphone will truly be the customer who bought it just to check it out and then returns it, but most people who buy the iphone, love it. Those who return it, usually buy another iphone.

The replacement will usually have screen problems

--dust
--yellow tint
--digitizer issues
--video tearing

or

physical nicks/mild damage

The only way to avoid this is to return it and re-buy. I personally do not care about litle nicks b/c they are going to happen anyway. The screen is what I care about, and they are not all created equally.

 

last time i checked this isnt a thread for semantics

everyone knows what he meant by his iphone 5 experience being a disaster.

 

Of course they refurb them. They wouldn't just throw out those phones.