Replacement

Discussion in 'iPhone' started by mobutt, Oct 8, 2012.

  1. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #1
    I just went to the Genius Bar and got a replacement phone and they have started something new, inspected by apple care is what it said on the label and the phone is flawless a black with no scuffs or anything.
     
  2. Fanboi4life macrumors regular

    Fanboi4life

    Joined:
    Sep 16, 2012
    #2
    VERY good news.
     
  3. mobutt thread starter macrumors 6502

    Joined:
    Jun 22, 2010
  4. Oppressed macrumors 65816

    Oppressed

    Joined:
    Aug 15, 2010
    #4
    Just to clarify. White box or retail box replacement?
     
  5. danzzz macrumors member

    Joined:
    Feb 27, 2008
    Location:
    LA
    #5
    i got the a replacement unit from AppleCare today which has this "inspected by AppleCare" label too. however, it's even worse than my original one and i totally think it is some sort of refurbished product.

    fyi, it's not coming in the original box but a white "replacement box".
     
  6. aDRock1154 macrumors 65816

    aDRock1154

    Joined:
    Nov 15, 2011
    Location:
    Ohio
    #6
    I got my replacement yesterday morning. (earpiece went bad on the first one)

    It was flawless (cosmetically) just like the first. It actually fixed the WIFI issue I was having also, which was a nice bonus!
     
  7. Roy Hobbs macrumors 68000

    Roy Hobbs

    Joined:
    Apr 29, 2005
    #7
    My white box replacement that was shipped to me also had the "Inspected By Applecare" sticker. But the iPhone inside had more scratches/dings than my original.
     
  8. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #8
    I don't think this is anything new. All of the replacements I have heard about have that sticker and are still a hit or miss on damage right out of the box.
     
  9. jerrahh macrumors regular

    Joined:
    Jul 7, 2010
    #9
    that means nothing, i got a replacement 2 days ago i asked her about these phones having scuffs, she said no way in hell would they. then she opened up 5 boxes that said inspected by apple care and they were all messed up. she was so embarrassed cause she told me they wouldn't have scuffs it was funny.
     
  10. HowardSmith macrumors 6502a

    Joined:
    Sep 13, 2012
  11. BFizzzle macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #11
    same here. got mine replaced yesterday for a dead pixel. had the sticker on it too. White box.

    flawless. just like my original.
     
  12. saccento macrumors 6502a

    saccento

    Joined:
    Jun 30, 2008
    Location:
    New Jersey
    #12
    What are the model numbers for the ones with the label?
     
  13. Fanboi4life macrumors regular

    Fanboi4life

    Joined:
    Sep 16, 2012
    #13
    I thought Apple doesn't refurb iPhones anymore because it's not cost effective for them?
     
  14. mobutt thread starter macrumors 6502

    Joined:
    Jun 22, 2010
    #14
    As far as returns are concerned the only parts that are actually refurbished are the logic board and such. The exteriors are all new.

    And sorry guys I thought this was new. Even the genius at the apple store was inspecting the phone and said wow, this is beautiful.
     
  15. saccento macrumors 6502a

    saccento

    Joined:
    Jun 30, 2008
    Location:
    New Jersey
    #15
    what's the model number?
     
  16. saccento macrumors 6502a

    saccento

    Joined:
    Jun 30, 2008
    Location:
    New Jersey
    #16
    I just received my 2nd replacement, a white box with "inspected by applecare" and it's worse than my last one. dings on the back where the glass meets the aluminum backing... this has been a disaster. might just keep my second replacement.
     
  17. alexander25 macrumors regular

    Joined:
    Jul 17, 2012
    #17
    i received a replacement in store today. week 38.

    mint on the outside and feels more solid than my original.

    my original was week 33.
     
  18. gentlefury macrumors 68030

    Joined:
    Jul 21, 2011
    Location:
    Los Angeles, CA
    #18
    You can't have refurbs on a product that is only a month old.

    I had to get a replacement because my home button wasn't working. It was brand new and had 1 minute of usage on it (me setting it up.)
     
  19. GoreVidal macrumors 6502a

    GoreVidal

    Joined:
    Jun 19, 2011
    #19
    It's not. All exterior parts on replacement phones are BRAND NEW as well as the battery. The only possibly re-manufactured/"refurbished" parts would be internal aside from the battery. So what you got has BRAND NEW external parts.

    ----------

    Oh do tell me more about how cosmetic issues that don't affect the functionality of the phone is such a "disaster". :rolleyes:
     
  20. saccento macrumors 6502a

    saccento

    Joined:
    Jun 30, 2008
    Location:
    New Jersey
    #20
    whole experience is a disaster.. not the cosmetic issues. go roll your eyes somewhere else
     
  21. GoreVidal macrumors 6502a

    GoreVidal

    Joined:
    Jun 19, 2011
    #21
    I can roll my eyes here just fine thanks. :rolleyes:

    And you keep using that word "disaster", not sure you're clear on what the magnitude of a disaster really is.
     
  22. rsnapeuk macrumors regular

    Joined:
    Oct 19, 2011
    #22
    Like to see a picture of this box/label if you don't mind :rolleyes::apple:
     
  23. lamenramen macrumors regular

    Joined:
    May 14, 2012
    #23
    Guys, a replacement is a refurb. Or a return to the store. It is in no way brand new. period.

    It is hit or miss, and I would say the likelihood of getting a "non-perfect" iphone is HIGHER than just returning and rebuying.

    Apple is going to give you a white box iphone, inspected by apple care means nothing. They are not any more well-trained than you or I.

    It is possible that your replacement iphone will truly be the customer who bought it just to check it out and then returns it, but most people who buy the iphone, love it. Those who return it, usually buy another iphone.

    The replacement will usually have screen problems

    --dust
    --yellow tint
    --digitizer issues
    --video tearing

    or

    physical nicks/mild damage

    The only way to avoid this is to return it and re-buy. I personally do not care about litle nicks b/c they are going to happen anyway. The screen is what I care about, and they are not all created equally.
     
  24. BFizzzle, Oct 9, 2012
    Last edited: Oct 9, 2012

    BFizzzle macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #24
    last time i checked this isnt a thread for semantics :rolleyes:

    everyone knows what he meant by his iphone 5 experience being a disaster.
     
  25. bwhli macrumors 6502a

    bwhli

    Joined:
    Jan 9, 2012
    Location:
    Boston, MA
    #25
    Of course they refurb them. They wouldn't just throw out those phones.
     

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