Replacements available?

Discussion in 'iPhone' started by iWantiPhone, Jul 13, 2008.

  1. iWantiPhone macrumors regular

    Joined:
    Jul 2, 2008
    Location:
    Philadelphia, PA
    #1
    my dads 3 day old iPhone 3g has a messed up earpiece. If I go to the AT&T store, can I get a replacement?

    Also my headphones are crackling, can I get those repclaced?

    Thx.
    iWantiPhone
     
  2. iWantiPhone thread starter macrumors regular

    Joined:
    Jul 2, 2008
    Location:
    Philadelphia, PA
  3. Aiphanes macrumors regular

    Aiphanes

    Joined:
    Jul 9, 2008
    Location:
    South Texas
    #3
    Why don't you just go to the ATT store and find out...or call. It is pretty easy.
     
  4. maryamaz macrumors newbie

    Joined:
    Jul 11, 2008
    #4
    I called Apple tech support with my problems, and they said I needed a replacement. I have an appointment at the Apple store tomorrow.

    Do you have an Apple store nearby? The easiest way to deal with the problem is to make an appointment with them.
     
  5. iWantiPhone thread starter macrumors regular

    Joined:
    Jul 2, 2008
    Location:
    Philadelphia, PA
    #5
    not really. Like an hour away. I might go tommorow.


    And I didn't call because they are closed.
     
  6. michaelmaxwell2 macrumors regular

    Joined:
    Jul 2, 2008
    #6
    They will replace everything when you go there just go with the box. They will probably just swap it out for another box. And you can reserve a spot online for the mac genius. http://www.apple.com/retail/geniusbar/
     
  7. psl6978 macrumors newbie

    Joined:
    Jul 10, 2008
    #7
    on calls i have been getting an annoying echo... would this be considered a service or iphone problem?
     
  8. iWantiPhone thread starter macrumors regular

    Joined:
    Jul 2, 2008
    Location:
    Philadelphia, PA
    #8
    Thx. I made an appointment but I can't guarantee I'll be there on time. What will happen if I'm an hour late/early?
     
  9. firstapple macrumors 6502a

    firstapple

    Joined:
    Sep 25, 2007
    #9
    I will say they do have replacements at the Apple stores. I took back my 1st iPhone 3G today and they swapped mine out for another. As an FYI, the new iPhone I received was just a phone in a white box. Not a complete new set of accessories and phone with new iphone box etc. Needless to say, I am happy and everything looks and works great now!

    (There were also two other iphone 3G replacements while I got mine replaced and 2 1st generation iPhones)
     
  10. colleyvillesoon macrumors member

    Joined:
    Jul 8, 2008
    #10
    Can I return to an apple store if I purchased at AT&T? The right side of mine isn't flush where the whitevmeets the chrome. I'm assuming that's not normal since the other side is flush. You can literally feel a lip on the whole side.
     
  11. gibbz macrumors 68030

    Joined:
    May 31, 2007
    #11
    Yes. I bought mine at AT&T and returned it the Apple store (screen issue) and was given a replacement.
     
  12. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #13
    Apple will replace your 3G iPhones 100% of the time, unless there is owner or operator abuse in someway; (water damage or dropping accidently causing dents or screen crack). Also, you have iPhone technical assistance via phone/landline. I might suggest AppleCare $69 for an extra year of warranty coverage...:cool:
     

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