Replacing Iphone at apple store question

jps1012

macrumors 6502a
Original poster
Jun 23, 2010
840
0
NYC
I went to Apple about a month ago with reception issues. They were set to give me a new phone but I didnt want to bc it would have to be naked until I got my power support SP (the one I have now has Zagg on it). They gave me the option to come back when i get the SP and they will give me a new phone. So I am getting the new SP today and have an appointment with apple. If they replace my phone are then less likely to replace my phone again if i had a problem in the future? Some of the receptions issues are better though not the best, but i was thinking why not get a new phone. Any thoughts on what i should do? Any reason not to get the new phone? Thanks!!!
 

brandan

macrumors newbie
Oct 12, 2009
1
0
If it bothers you that much, just go ahead and get the new one. If you get another phone with something else wrong, just take it back in and explain what the incident is. I haven't had any issues with my ip4 though. Good luck!
 
Comment

spblat

macrumors 6502a
Jun 18, 2010
968
0
There's a continuum between "things I want them to replace the iPhone 4 over but they might not" and "this phone is defective and needs to be replaced."

Minor scratches, to me, are in the first category (but people have been successful getting scratched phones replaced). A group of dead pixels or a battery that can't make it through two hours of use are IMHO in the second category.

If you have your iPhone replaced for something trivial, I think Apple would be reasonable to deny a replacement for another issue they deem trivial. But it would not be reasonable for them to deny a replacement because of a serious issue. Fair?
 
Comment

jps1012

macrumors 6502a
Original poster
Jun 23, 2010
840
0
NYC
There's a continuum between "things I want them to replace the iPhone 4 over but they might not" and "this phone is defective and needs to be replaced."

Minor scratches, to me, are in the first category (but people have been successful getting scratched phones replaced). A group of dead pixels or a battery that can't make it through two hours of use are IMHO in the second category.

If you have your iPhone replaced for something trivial, I think Apple would be reasonable to deny a replacement for another issue they deem trivial. But it would not be reasonable for them to deny a replacement because of a serious issue. Fair?
Gotcha, so i would be using my "trivial" replacement up.
 
Comment

Similar threads

Register on MacRumors! This sidebar will go away, and you'll see fewer ads.