Replacing phone Security Question

Discussion in 'iPhone' started by iphoneg33k, Jan 11, 2011.

  1. iphoneg33k macrumors member

    Joined:
    Oct 6, 2008
    #1
    Hello all,

    I am heading over to the apple store tonight to see if they will replace my phone. it's been acting up with power issue and restarting by itself. My question is

    since I have a lot of pictures and other personal information if I do get a replacement can they access the information on phone even if they take out my SIM card?

    I use my phone for work stuff plus keep certain password for business and personal on it.

    Any idea please let me know.
     
  2. MartyF81 macrumors 6502

    Joined:
    Sep 5, 2010
    Location:
    Chicago IL
    #2
    The Apple people will wipe/erase the phone in Front of you before taking it in on Trade.

    So that will pretty much take care of your concerns. I guess it is possible for someone who is skilled to pull out the memory chips and possibly recover it.... but you should be fine.
     
  3. CosmoPilot macrumors 65816

    CosmoPilot

    Joined:
    Nov 8, 2010
    Location:
    South Carolina
    #3
    Done this twice at Apple and each time, the Genius ensured I executed a clean wipe before I gave them the phone. This is part of their protocol.

    Apple would not want to whether the storm of its employees scamming a customers personal data. As such, it is procedure for them to have you do this before they take custody of your old phone.
     
  4. LapsangSouchong macrumors 65816

    LapsangSouchong

    Joined:
    Jul 15, 2010
    Location:
    the burrows
    #4
    Exactly. They will do it. In front of you. And tell you they are doing it. My "genius" even had me confirm that it was done and that it was wiped.
     

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