Dear Macrumors Community,
Earlier today, I accidentally scratched my not so long ago purchased Macbook's screen. The scratch, although pretty deep, is about an inch long and located on the edge of the screen (so it's not on the actual display - it's on the black area). The display itself remained undamaged. It is just the glass cover that is broken/scratched. However, I would like to have it fixed by having the glass glass replaced if possible.
My question is the following - am I likely to get the Genius Bar to fix it without having to pay for replacing the whole screen? I am aware that it's accidental damage and my extended warranty does not cover it. I do not want to attempt replacing the glass myself. Alternatively, should I go to some shops providing such services? Would that forfeit my warranty?
I have no experience in fixing Apple hardware and need advice. Unfortunately, I visited my local Apple Store earlier today and they do not have any appointment slots in the near future. I want to get some ideas, I don't want to be hung up on it just waiting for the appointment for God knows how long. It is quite upsetting.
I would be very grateful to hear some suggestions.
Reason I'm posting this is because there is very little info out there. I would feel way better knowing more or less where I stand.
It's a Macbook Pro 13 inch Retina Mid 2014.
Thanks.
Earlier today, I accidentally scratched my not so long ago purchased Macbook's screen. The scratch, although pretty deep, is about an inch long and located on the edge of the screen (so it's not on the actual display - it's on the black area). The display itself remained undamaged. It is just the glass cover that is broken/scratched. However, I would like to have it fixed by having the glass glass replaced if possible.
My question is the following - am I likely to get the Genius Bar to fix it without having to pay for replacing the whole screen? I am aware that it's accidental damage and my extended warranty does not cover it. I do not want to attempt replacing the glass myself. Alternatively, should I go to some shops providing such services? Would that forfeit my warranty?
I have no experience in fixing Apple hardware and need advice. Unfortunately, I visited my local Apple Store earlier today and they do not have any appointment slots in the near future. I want to get some ideas, I don't want to be hung up on it just waiting for the appointment for God knows how long. It is quite upsetting.
I would be very grateful to hear some suggestions.
Reason I'm posting this is because there is very little info out there. I would feel way better knowing more or less where I stand.
It's a Macbook Pro 13 inch Retina Mid 2014.
Thanks.
