Report a post feature

Discussion in 'Site and Forum Feedback' started by BasicGreatGuy, Jul 30, 2014.

  1. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #1
    There is a mod available, that will prevent multiple people from reporting the same post. Once a post has been reported, the triangle ability disappears for the post in question. I think it would come in hand for the site. It would also cut down on the email notification or thread creation in the mod cave, every time a post is reported. I use it on another site and it works well.
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #2
    We prefer allowing multiple reports. It can help triage reports...when we see multiple reports on the same post, it's probably something that needs dealt with ASAP.
     
  3. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #3
    I agree with WC. Having multiple reports on the same post is helpful in identifying serious problems quicker. Plus, it's no inconvenience whatsoever for us.
     
  4. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #4
    Multiple reports do not hamper our moderation duties, but in fact as WC mentioned help prioritize what needs to be handled. :)
     
  5. balamw Moderator

    balamw

    Staff Member

    Joined:
    Aug 16, 2005
    Location:
    New England
    #5
    Not to mention that some reports are more "substantial" than others. If the first report of a post is "Die Spammer!" and the next one backs that up with discussion or links I want to see the more detailed one.

    B
     
  6. BasicGreatGuy thread starter Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #6
    Doesn't the report come with a link to the post in question, where a mod can view the post and the comment made by the person reporting? And in your example, a moderator can easily see the recent post history of one being reported, whereby having members cut and paste examples from various threads really shouldn't be necessary. In regards to other issues such as harassing others or being a troll, having links can definitely save time.

    When a report is made on our site, all of the staff is emailed and a thread is automatically created detailing who made the report, their email address and the post and link in question. Once the post has been reviewed by at least two mods for concurrence, the reported thread is locked. That way we know the issue has been resolved. If there is still some question as to concurrence, further mod input is requested. A lot of the time we do get commentary as to why a post was reported. And often times, the commentary is needless rhetoric that does not help us.

    As long as the staff is happy with the current setup, that is all that really matters. I appreciate the replies.
     
  7. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #7
    We could choose to get emails when new reports are made, But I don't think any of us do. There is no way I'd want my inbox being flooded with the constant flow of reports every day.

    I check in to the appropriate forum for open reports when I feel like it and/or watch the Forum Spy for reports scrolling by and handle them that way too. I believe the others follow a similar method.
     
  8. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #8
    Yup. I think we all have a similar workflow.
     

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