Four days ago the replacement logic board in my 2008 MBP failed so to the Genius Bar I went. The Genius confirmed a replacement logic board was in stock, and they would replace for n/c in store overnight. While I was at the "bar" the Genius did 2 things that I now have a problem with and need advice to solve. 1. he took my magsafe AC adapter into the back room and did not return with it. I assumed he needed it for testing. When I picked up my repaired MBP today I asked for my AC adapter back. They denied having it, and added "we don't usually take those". Now I no longer have an ac adapter. 2. I had a 3rd party (OWC) battery in my MBP. I told the Genius that my original Apple issued battery was bad. He said, "Bring it in with you tomorrow and I'll exchange it for a new one." When I brought in my original battery today the Genius checked it, confirmed it was bad, and then instead of exchanging it told me it would $99 to replace it. Since I needed a new battery I paid, but I left the store very angry because I felt he had run a "bait/switch" on me. I want my AC adpater back, and I'd like to know if I just got taken for $99 when I could/should have gotten a replacement battery for free. How would you deal with this? Do Apple Store's have managers or regional managers I can address my concerns to? I feel like the Genius can just say "no" and I don't have any recourse. Any advice is appreciated.