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Request to MacRumors: Add more Moderators

celticpride678

celticpride678

Guest
Original poster
Feb 15, 2009
5,486
2
Boston, MA
Mac Rumors is a growing forum site (by the day) and I believe, needs more people looking over things. Right now (at time of posting), there is only one moderator signed in and clearly that is not enough. If Mac Rumors would require at least five mods be signed in at one time and take in maybe 20 more mods, things might run more smoother. Any ideas?
 
Here's an idea I posted just a couple of days ago.

"I've thought for ages that MR needs a yellow/red card system. Instead of being banned, the user gets a yellow card (which sits next to their name for all to see). Two yellows and you only have one more chance before you get a red and get banned.

Surely that would encourage politeness and helpfulness?"

I think there's a load of really rude people on here and it's a great shame.

But I also think mods need to hold back a little in other areas - they're often far too quick to delete posts and ban people for simply expressing a view.
 
celticpride678 said:
Mac Rumors is a growing forum site (by the day) and I believe, needs more people looking over things. Right now (at time of posting), there is only one moderator signed in and clearly that is not enough. If Mac Rumors would require at least five mods be signed in at one time and take in maybe 20 more mods, things might run more smoother. Any ideas?
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There are plenty of moderators. Even if there's only one currently signed in, this is also the slowest part of the day I'd imagine (early morning on the US East Coast, very early morning on the US west coast). Besides, if you report a post a moderator will see it within a couple hours or two.

ss957916 said:
"I've thought for ages that MR needs a yellow/red card system. Instead of being banned, the user gets a yellow card (which sits next to their name for all to see). Two yellows and you only have one more chance before you get a red and get banned.
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Just seems like an unnecessary extra step, in my humble opinion.

I think there's a load of really rude people on here and it's a great shame.
Click to expand...

Welcome to the internet.
 
Just because you see only one mod signed in doesn't mean there is only one mod signed in.

What do you mean by:

celticpride678 said:
clearly that is not enough.
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celticpride678 said:
needs more people looking over things.
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With 5000+ posts a day there is no way the mods can read all of them, therefore we rely on the report post feature. Currently the post reports are dealt with in a timely matter. If you feel that more mods are needed, report the posts and they will be dealt with.
 
I'd be interested to see why you think we currently don't have enough. If it's due to certain post reports feel free to use the Contact Us link instead of via this thread. Keep in mind we probably won't comment on a specific instance of moderation but I'd be more than happy to revisit them. All the currently sent in post reports have been handled. Very rarely do I come to the site to see more than 5-10 waiting in the queue and they have only been sitting at most an hour or two. I'm sure on occasion you'll find the rare exception but it happens.

Also keep in mind that just because a post report is sent in, it doesn't mean action will be taken. We generally try to be consistent but sometimes posts fall into a gray area. For those we might discuss for a bit as generally those posts don't need to be modified ASAP anyway.

Some of us are set to invisible (just as any other user is free to do) and won't show up as being online either. I switch back and forth sometimes for various reasons.

As xUKHCx said, reporting the posts is the most helpful. If you over-report... we'll let you know. Otherwise keep em coming! Especially for the next few hours... I'm heading out! SEE YA! :)
 
ss957916 said:
ban people for simply expressing a view.
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The only views that might get someone banned are personal attacks on other members. Just because you didn't see the offensive post doesn't mean we banned the person for the posts that remain visible. We try to always delete or edit out the insults.

Just because no moderators are listed as online doesn't mean we can't respond in seconds if a post gets reported (we sense a disturbance in the force). Most post reports stay open only for a matter of minutes. While there are times when fewer moderators are around (and the wait time for closing posts increases), these are also the times when fewer members are around and fewer reports.

Moderators and Admins also frequently warn members who commit offensives that we feel do not rise to the level of banning. We prefer to keep these warnings private though, and don't think public shaming would make this a more welcoming place.
 
I think the Mods do a great job as it is, and I'm not kissing butt, seeing as I've had a warning and a time-out before. While it would be nice to see a few more mods, I think the current ones do a fine job with the man-power they have.
 
miles01110 said:
There are plenty of moderators. Even if there's only one currently signed in, this is also the slowest part of the day I'd imagine (early morning on the US East Coast, very early morning on the US west coast).
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Which is lunchtime in Europe, and the evening in the far East. Especially with the former I'm sure its fairly busy then ;).

There is a whole world out there apart from the US.
 
Eraserhead said:
Which is lunchtime in Europe, and the evening in the far East. Especially with the former I'm sure its fairly busy then ;).

There is a whole world out there apart from the US.
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:) I was going to say the very same thing. Well, probably not as eloquently but the point was similar.

I am not sure if the statement was made that if you really feel personally attacked then you need to contact a mod or an admin. I generally see these type of forum feedback posts by people who were recently attacked or they believed the were attacked (I speak from experience). So if this is happening to you or you believe someone is being attacked then perhaps you can report them.

I think with the new mods they still have the new mod glow and it's serving MR just fine.
 
Didn't we have this discussion last month? And the month before that. And the month before...
 
BoyBach said:
Didn't we have this discussion last month? And the month before that. And the month before...
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Yes and Yes.

The mods here are doing great for a website with the kind of traffic it gets.

And as a mod said. Just because they show as being offline does not mean they are offline. It means they don't want to be seen as online.

I do it in perpetuity.:D
 
While new mods were recently added, they replaced mods who were inactive so there was really no net gain. Now that all mods are pretty active, the moderation has improved a lot.

In fact, they get to threads too quickly sometimes. :p
 
If you report the problem, it will be dealt with in a timely manner.

Just don't expect moderators to go through every post in every thread, in every forum, because even if there were 100 mods, I don't think that would happen as effectively as you think.

However, if you report it, then it doesn't matter if none of the mods post regularly in a subsubforum, since it'll be seen anyway.



Not reporting a problem post is analogous to not reporting crimes to the police, and yet expecting them (as a collective) to cover every inch of the city on an hourly basis, including crimes that occur within buildings (the subforums and subsubforums). It's not possible, so be a good MR citizen and report report report. :)
 
ss957916 said:
Here's an idea I posted just a couple of days ago.

"I've thought for ages that MR needs a yellow/red card system. Instead of being banned, the user gets a yellow card (which sits next to their name for all to see). Two yellows and you only have one more chance before you get a red and get banned.

Surely that would encourage politeness and helpfulness?"

I think there's a load of really rude people on here and it's a great shame.

But I also think mods need to hold back a little in other areas - they're often far too quick to delete posts and ban people for simply expressing a view.
Click to expand...

MR does has a yellow/red card system; it's call infraction points; I think the card system is for phpBB. Anyways, if you get enough infraction points you will get banned. I don't know what the limit on MR is, but the system is there.
 
alphaod said:
MR does has a yellow/red card system; it's call infraction points; I think the card system is for phpBB. Anyways, if you get enough infraction points you will get banned. I don't know what the limit on MR is, but the system is there.
Click to expand...

While this is a possible functionality of VBulletin, even if you get a billion infraction points you won't get banned. Well, let me rephrase that... you probably would but we don't have the software auto-ban people based off a point system.
 
miles01110 said:
There are plenty of moderators. Even if there's only one currently signed in, this is also the slowest part of the day I'd imagine (early morning on the US East Coast, very early morning on the US west coast).
Click to expand...

So, you're saying there aren't many moderators online at peak-time in Europe. Excellent... (rubs hands together, evililly)

About time to post my naked, drunken "how to pirate OSX and crack Mac websites" tutorial. In the wrong forum. Muhahahah..
 
ss957916 said:
Here's an idea I posted just a couple of days ago.

"I've thought for ages that MR needs a yellow/red card system. Instead of being banned, the user gets a yellow card (which sits next to their name for all to see). Two yellows and you only have one more chance before you get a red and get banned.

Surely that would encourage politeness and helpfulness?"

I think there's a load of really rude people on here and it's a great shame.

But I also think mods need to hold back a little in other areas - they're often far too quick to delete posts and ban people for simply expressing a view.
Click to expand...
i dont like soccer
 
dukebound85 said:
i dont like soccer
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It's alright, they use them in canoe polo too.

Folk can be put in Time Out for varying lengths of time, essentially that's a bit like yellow card (getting a card of that colour in canoe polo earns you a temporary suspension as well, in fact). I don't think there's any need to go putting icons or stuff to show they've had a warning, as others have said public naming and shaming isn't really the way to go about this sort of thing.
 
A good degree of moderation is usage of the name itself ("moderation").

Basically, the moderators here were chosen because they showed a certain amount of intelligence and maturity in their attitude here, which is used in pouring oil onto stormy waters in threads that might go off the rails. In these circumstances, there's no need for "mod powers" above simple tact and diplomacy.

In other cases, everyone here has mod powers in the use of the "report post" button. If you see a problem, hit the button. You'll never be banned for trying to help out. Mod can't see each and every thread, but they do see each and every reported post.

Simply put, the forum can't be effectively moderated without the help and co-operation of the vast majority of the members here.
 
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