Lets say you bought a bunch of apps from the appstore and then a few days later you decide to sell your iphone and buy an android.
Would you then ask Apple for your money back or try to dispute the charges with Paypal?
No. I think there should be a set limit of time where one can ask for such a thing. If I bought an iPhone and returned it same-day, maybe it wouldn't be so unreasonable, no. If I kept it a few days, at that point probably not. I realize that the question of how much time must pass is a highly subjective one and even I don't know the answer to it.
That's pretty messed up if you ask me even asking if its cool. It should be common sense to most.
And no, its not a legit reason or request since both those packages work fine with a JB iphone on ios 6.
What you decide to do after with your iphone has nothing to do with the purchase you made and wether you will use it or not.
Give the devs a break and stop acting like that. Its pretty embarrassing IMO.
That's the problem with digital content in general. With real tangible objects, there is such a thing as a return policy. Imagine a world were such a thing didn't exist. If I buy a phone, TV or other real-world object, I have the option to return it if I change my mind within a reasonable amount of time after purchase of course. Would you be happy if such an option didn't exist?
Keep in mind I installed the jailbreak at 8am, and had gone back to stock by late afternoon. Not even half a day went by. Now again, is it right to ask for a refund in such a case? I don't know. Again, I was just asking and if the answer was no, I would leave it be and not argue about it.
But I do think the shift to digital media does make these kind of situations more complex. Any "online" content cannot be reimbursed or resold, unlike real-world things. I used to resell console games I was done with, instead of just letting them gather dust for nothing. Same goes for any of my possessions I didn't need or didn't want. I'd either give away or resell. That stuff ain't possible with digital media. Which kinda sucks if you ask me. As a result, a restrictive form of return policy should be implemented. Of course, unlike real objects, the time frames involved or percentage of amount refunded (full refund or just partial) would probably need to be lower to avoid abuse.
I'd say a combination of both could work. Example: If a request for refund is made within 12hrs, a full refund is granted. Within 24hrs, 50% refund. Beyond that, no requests accepted. Something of the sort.
And believe me, I have a ton of apps on my iPhone/iPad that I either regretted buying and if there were a 1hr, 6hr or 12hr trial period (and such a thing is technically possible, just not implemented) where you could cancel the order and delete those apps, I would have. Of course, if it were apps that I made use beyond a certain amount of time, no question about it that I would have no right to ask nor would I even think of asking. I have a ton of games and apps I no longer use today, which were all paid for. Don't care about the fact I don't use or need them anymore. I've spent at least $200 or more on apps so it's not a question of not wanting to pay for content if I made use of them beyond a certain amount of time.
But again, there should be an option to get your money back under certain circumstances when it comes to digital media. Believe it or not, it's the same reasoning that makes me
abhor pirating. I see no difference between tangible goods and digital goods. Often, I see arguments on this very forum about pirating and the common argument given is that digital goods are different than physical goods and I can't help but shake my head at such flawed reasoning. With that same logic, I believe consumers should be given the same rights and recourse regardless of whether they are buying something material or not, under certain conditions.
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When I saw this question, I almost said "wow, someone asked about that just a few days ago, and yes: I gave him those refunds"; however, it turns out to be you, and it turns out you hadn't gotten the refunds for some reason (maybe you were one of those e-mails I had open when my client crashed a few days ago). I went ahead and did that now.
Thank you Saurik! It's much appreciated. Excellent customer service on your part I must say.
