This is my first post on these forums... Well after a quick trip to the official Apple forums for 17" G4 PB users, I found a long list of threads with mostly negative feedback for apple and apple products. Now I also realize that most people that are posting on those forums are obviously people having problems with their Apple PB and the people who have no problems aren't posting. At least, I would like to believe that was the case. Within 5 minutes I found a few people on the forums not only having some major recurring problems with their brand new 17" G4 Powerbooks, but they are also having problems with other apple products. I would understand if there were an unlucky few who got dud PBS (or as I've found you apple enthusiasts call them, 'wonky'). But these people didn't only have problems with their PBS, they had issues with their mini ipods, ipod photos, shuffles, cinema displays, etc. Now I personally know three people with the G4 powerbook, and only one of those three people have not had any problems so far (with the powerbook). The other two both had problems with discolorations on the screen, touchpad malfunctions, keyboard malfunctions, and heat issues. One of the two people have owned multiple Apple laptops over a series of years and he claims to have had three laptops completely fail on him within the first year. So far all I have heard about the Apple lineup of laptops and accessories has been that they don't offer any less problems than PC users experience. So now the reason why I am planning on purchasing a $3,000 system is in jeopardy. Could some of you please tell me how getting service done on your Apple works? Does it take days, weeks? Do they pay for the shipping of the laptop to the factory for repair? When would I qualify for a replacement laptop if so much goes wrong? Make my mind at ease! I want to feel confident when I purchase a PB!