First off, I reserved the iPhone 4 to pick up at my local apple store. My dad is the primary account holder for our plan, but he lives 4 hours away. I am an authorized user on the account though. I kept hearing a lot of stuff about needing to be the primary account holder to pickup the iphone on the 24th so I decided to get to the bottom of it. I even read on AT&Ts website that even authorized users need the primary account holder present specifically at the apple stores. I was a little worried.
I called AT&T, Apple Customer Support, and my local apple store where I reserved my iphone and asked them if I pick it up without my dad there. They all said the same thing ... yes I can. AT&T even went so far to make a note on my account saying I was going to pick up the iPhone without my dad there and double-checked I was an authorized user. I am. Cool.
I called the local apple store and the lady said the same thing, just have my ID (reserved under my name) and my dad's SS# ready.
I called Apple last, and the guy on the phone said the same thing, and said just to be safe maybe have an email from my dad handy. I told him that on my AT&T account page, it lists me as an authorized user, could I possibly show them that? He said that was fine, and I should be good to go. He even sympathized with me saying he wouldn't want me to walk out of the apple store empty handed. So I got the go ahead there as well.
I hope this clears some things up for you guys, I don't know what the deal with this is. I even heard reports of people being denied last year (and years before, can anyone confirm this?) for not having the primary account holder present. I don't know, it worries me... but all of them said yes and I have proof, so here's to hoping...
I called AT&T, Apple Customer Support, and my local apple store where I reserved my iphone and asked them if I pick it up without my dad there. They all said the same thing ... yes I can. AT&T even went so far to make a note on my account saying I was going to pick up the iPhone without my dad there and double-checked I was an authorized user. I am. Cool.
I called the local apple store and the lady said the same thing, just have my ID (reserved under my name) and my dad's SS# ready.
I called Apple last, and the guy on the phone said the same thing, and said just to be safe maybe have an email from my dad handy. I told him that on my AT&T account page, it lists me as an authorized user, could I possibly show them that? He said that was fine, and I should be good to go. He even sympathized with me saying he wouldn't want me to walk out of the apple store empty handed. So I got the go ahead there as well.
I hope this clears some things up for you guys, I don't know what the deal with this is. I even heard reports of people being denied last year (and years before, can anyone confirm this?) for not having the primary account holder present. I don't know, it worries me... but all of them said yes and I have proof, so here's to hoping...
