Reset Macbooks to factory settings - don't work

Discussion in 'Mac Basics and Help' started by John Frandsen, Aug 18, 2013.

  1. John Frandsen macrumors newbie

    Aug 18, 2013
    Hi All.

    I want to reset my Macbook Pro and my Macbook Air to factory settings, but can't seem to make it work.

    Here's how I do:
    Shut down the machine, turning on, while holding down the ALT-key and keep holding down the power button until the screen shows alternatives.

    I choose the option to restore to factory settings, goes through the rest of the process - but when it's all over and done with, I'm back to how it was before I started...

    What am I doing wrong?

    Thanks in advance!
  2. AppleFreak29 macrumors newbie

    Apr 19, 2013
    Fresh start?

    Are you trying to wipe your machine so it boots as if a new computer with nothing on it?
  3. ravenvii macrumors 604


    Mar 17, 2004
    Melenkurion Skyweir
    You're reinstalling the OS while keeping settings and files.

    I'm assuming you're using a Mac that did not come with a OS disk. I am also assuming you want to install the OS that comes with the machine so you can sell it.

    Reboot the computer into internet recovery (NOT the recovery partition). Command + Option + R at startup will get you there.

    Once you are able to, go to Disk Utilities, go to your partition (probably called Macintosh HD, unless you renamed it). Erase it.

    Now install the OS like normal. You will now have a fresh factory install.
  4. John Frandsen thread starter macrumors newbie

    Aug 18, 2013
    Exactly, AppleFreak29!


    Thank you ravenvii! I'll try that when I get home!

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