reset/reactivate iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by g-boac, Jan 24, 2008.

  1. g-boac macrumors 6502

    Oct 7, 2007
    is there a way to reset the iPhone such that the activation is cleared and that you have to reactivate it? I activated mine two days ago and it still doesn't work -- incoming calls still go to my old provider's phone, not to my iPhone.

    Sprint was not much help -- all they could tell me was that their billing system was undergoing a computer upgrade from 21 Jan to 24 Jan, and that my account number changed, so that this may have something to do with it. . .and that if I try activating again, this time using my new account number, it may work this time.

  2. cyclingplatypus macrumors 65816


    Mar 15, 2007
    You can pick up a SIM card from an at&t store and pop it in and when you open iTunes/iPhone tab it prompts for activation. I just did this a couple of days ago when I switched from goPhone to contract.
  3. marykay9507 macrumors 6502a


    Jan 18, 2008
    I did the same thing when a friend gave me their phone because they didn't want it-- i got lucky!! it just prompted me to activate when i connected to itunes even though she used it for a few weeks with her old number-- i just put my number in

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