*Resolved* Brand new iPhone 4 running 4.0.2, Push Notifications not working

[db67fm]

I went to the Apple store and bought a new, off the shelf, iPhone 4 for my wife. (Added a second line on my account, now with 2 iPhone 4s)

Got home, installed Facebook and Words with Friends and noticed that Push Notifications are not working on either app.

Push notifications work fine on my iPhone 4 running 4.0.1. Her phone was already running 4.0.2 out of the box. Everything else is the same on both phones except for the OS version.

I have reset all settings on her phone, rebooted, re-installed apps, checked notification settings...

Any ideas?

Should I try a factory restore on a 1 day old iPhone?

 

[celticpride678]

How did you reboot? Holding down the home button and power button at the same time?

I wouldn't try anything with a 1 day old iPhone - bring it back and get a new one.

 

[db67fm]

How did you reboot? Holding down the home button and power button at the same time?

I wouldn't try anything with a 1 day old iPhone - bring it back and get a new one.

Yes, holding power button, then slide to power off.

Its obviously a software problem, so I don't think I should have to take it back to the store. I just want to figure it out.

 

[celticpride678]

Yes, holding power button, then slide to power off.

Its obviously a software problem, so I don't think I should have to take it back to the store. I just want to figure it out.

Yes, it's a software problem but since the phone is only a day old, I wouldn't spend time trying to figure it out.

Try holding down the power button AND home button at the same time for about 10 seconds. This will hard reset the phone.

 

[db67fm]

Well thanks for your help but,

I just restored (iTunes downloaded fresh copy of 4.0.2) and selected "Set up as new iPhone" and now push notifications are working.