RESOLVED: How can I remove a Launchpad shortcut to iTunes on another drive

[crjackson2134]

When I click and open my Launchpad App in Catalina, there is an icon for iTunes with the greyed out / broken symbol (circle with a diagonal line through it).

The broken shortcut points to iTunes on my Mojave drive. I've tried everything I can think of to remove this icon from Catalina.

Any advice on how to remove the thing? It's just a shortcut, nothing in Catalina has any remnants of iTunes that I'm aware of... I have searched and find nothing.

See the lower righthand corner of the attached Screenshot...



RESOLVED:

defaults write com.apple.dock ResetLaunchPad -bool true; killall Dock

 

[dsemf]

When I click and open my Launchpad App in Catalina, there is an icon for iTunes with the greyed out / broken symbol (circle with a diagonal line through it).

The broken shortcut points to iTunes on my Mojave drive. I've tried everything I can think of to remove this icon from Catalina.

Any advice on how to remove the thing? It's just a shortcut, nothing in Catalina has any remnants of iTunes that I'm aware of... I have searched and find nothing.

See the lower righthand corner of the attached Screenshot...

View attachment 871698

Try dragging it to the trash.

DS

 

[crjackson2134]

Try dragging it to the trash.

DS

Tried that many times. It won't go.

Also rebuilt Launchpad services, did all maintenance scripts, tried Onyx, etc...

 

[crjackson2134]

Anyone else what to take a stab at this?

 

[ZMacintosh]

is the external drive connected?

 

[crjackson2134]

is the external drive connected?

it’s a Mac Pro, it has 9 internal drives. 4 of them are bootable. Catalina is looking at my Mojave drive and putting an iTunes shortcut to that drives copy of iTunes in the Catalina launchpad. I can find no way to remove the shortcut. It only appears in the Catalina launchpad as a non-working launcher, and no where else in Catalina that I can find.

 

[ZMacintosh]

is Catalina your primary disk? most likely that's why, the primary will generally reference other attached drives, if you unmount the disk does it still show?

 

[crjackson2134]

is Catalina your primary disk? most likely that's why, the primary will generally reference other attached drives, if you unmount the disk does it still show?

Mojave is the primary disk, but unmounting is a good idea. I’ll do that. It still shouldn’t show up on the Catalina Launchpad. No other drives or apps are doing this.

 

[haralds]

If you press on it with a mouse-click for a few seconds, the icons will start wiggling and show "X," Click the X and it will be gone. Any app associated would also be deleted.

 

[crjackson2134]

If you press on it with a mouse-click for a few seconds, the icons will start wiggling and show "X," Click the X and it will be gone. Any app associated would also be deleted.

yes normally that’s how it works, but not in this instance. It persists and resists all the normal methods. There is no X and it remains no matter what I do.

 

[ZMacintosh]

if there are other instances of macOS on the same system this is most likely why. you can try re-installing Catalina (there should be a newer build out) and that may clean it up.

 

[chabig]

Drag the iTunes icon to the next page of LaunchPad...out of sight, out of mind.

 

[crjackson2134]

Drag the iTunes icon to the next page of LaunchPad...out of sight, out of mind.

LOL.... I did that already... I’m just trying to find an actual solution.

Since it displays in the clutter desktop (Launchpad), there has to be a small file with a link (shortcut) to iTunes on the Mojave drive. If I knew where to find this shortcut (rather than just the visual representatio), I would think deleting would eliminate the complaint.

Catalina is just a testing drive, so It’s not anything that’s imperative. I‘m just trying to learn.

 

[chabig]

I think you must have an actual iTunes app on the Mojave drive somewhere. It’s too bad LaunchPad can’t show the original file.

 

[crjackson2134]

I think you must have an actual iTunes app on the Mojave drive somewhere. It’s too bad LaunchPad can’t show the original file.

Yes, I do on Mojave. It's my primary drive...

It shouldn't show up in the Catalina Launchpad however, when booted to Catalina.

 

[haralds]

have a look at this LaunchPad Configuration documentation.

 

[chabig]

It shouldn't show up in the Catalina Launchpad however, when booted to Catalina.

How do you know that? I would not make that assumption.

 

[crjackson2134]

How do you know that? I would not make that assumption.

It's not an assumption. I know, because I accidentally caused it.

No matter, I also resolved it now...

 

[haralds]

It's not an assumption. I know, because I accidentally caused it.

No matter, I also resolved it now...

How?

 

[crjackson2134]

How?

See post #1 edit at the bottom.

 

[chabig]

Thanks.