Hey, If this turns into anything, it'll be a rant - and not even against Apple, against FedEx. I bought a 15" 2.53 GHz i5 MacBook Pro, refurbished, and got overnight shipping. Turns out that extra $30 cost me the integrity of the shipping box, padding, and my $1700 college necessity. Here are the rest of those pictures... I've got a bunch of images - but it saves text. They speak for themselves. Boy am I pissed. Note that the box is not marked "Fragile" anywhere, and bears no indication that it contains a breakable and fragile electronic device! THAT is a major error on the part of the shipping company, no? No way to overlook that. Plus, normally, Apple wouldn't think of selling a refurb product with a dent like this unless they were sure it worked right - AND informed the end-user. But in this case, as you can see, the hole goes right the hell through the box and the foam (all the foam) and into the MBP. As my brother stated: "Dude, looks like someone shot it!" As it is...I'm afraid to turn it on! Is the dent under the HD? the battery? who knows, I can't legally open the thing. How about the logic board, is it dented? Who should I blame...? For all the Cpt. Obviouses out there, yes it arrived at my house like this. :| PLEASE anyone, tell me what to do? I was already going to the store tomorrow - now it looks like I've one more reason.