Responding to request for solution with own software?

Discussion in 'Site and Forum Feedback' started by ijabz, Apr 5, 2014.

  1. ijabz macrumors newbie

    ijabz

    Joined:
    Feb 6, 2014
    Location:
    bridport, dorset
    #1
    Hi in the last post http://forums.macrumors.com/showthread.php?t=1484859&highlight=a+good+mp3+tag+editor the user lannister80 asks for a tool that can copy a tag between mp3s.

    I have developed and sell an application that can do this but as I understand it I cannot discuss my own applications on other peoples threads unless they explicitly ask about my application, which seems a shame in this particular case as no one has provided an alternative solution.

    Clarification from a board administrator please.
     
  2. Astroboy907 macrumors 65816

    Astroboy907

    Joined:
    May 6, 2012
    Location:
    Spaceball One
    #2
    Personally, I'd post saying that "there is a program X that can do this for you" without revealing that you are the developer.

    Then again, I'm no mod :rolleyes:
    Hope you figure this out!
     
  3. jeremysteele macrumors 6502

    Joined:
    Jul 13, 2011
    #3
    I'm kind of curious about this as well, surprised no mods have chimed in yet. Maybe they are surprised someone actually took the time to read the rules? :D
     
  4. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #4
    OP, you are correct, the Guidelines for Software Developers is specific where you may promote your applications.



    ----------

    That's not permitted as per the rules, as a developer he must identify himself as such in the his threads.
     
  5. ijabz thread starter macrumors newbie

    ijabz

    Joined:
    Feb 6, 2014
    Location:
    bridport, dorset
    #5
    Yes I've read the rules and clearly the suggestion of posting as if not developer was a bad one. But it woulds be nice if somebody could answer by question directly instead of referring to the rules which are not clear on this point.

    I can see the question still hasn't been answered by anyone, I have a solution, but my understanding is I cannot answer them because my application has not been mentioned in the question so Im not going to answer, but clarification would be useful.
     
  6. crenz macrumors 6502a

    crenz

    Joined:
    Jul 3, 2003
    Location:
    Shanghai, China
    #6
    Frankly speaking, if you have an app that can answer my problem, I would very much appreciate if you were to talk about it. It's a different thing from creating your own thread and saying "Go and check out this app".

    I'd suggest a reply along the lines of "I feel this app XYZ might fit your needs because ABC. Disclosure: I am the developer of this app. Mods, please feel free to delete this post if considered not appropriate".
     
  7. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #7
    I answered your question, as per the rules, developers cannot promote their software in someone's thread. They may create a thread in the appropriate apps forum but they may not respond in an existing thread.

    Do you have any questions or confusion of what I posted.

    If a developer fails to abide by the rules, then the moderation team will get involved and deal with the violation as per our guidelines, i.e., sending a reminder to the rules.

    ----------

    As the rules are now, you cannot do that, and the post would get deleted and/or you'd received some communication from the moderation team.
     
  8. ijabz thread starter macrumors newbie

    ijabz

    Joined:
    Feb 6, 2014
    Location:
    bridport, dorset
    #8
    Okay thanks for the clarification - it cannot be done.
    But as Crenz answer demonstrates in this case the rules do not always work to the benefit of users trying to solve problems.

    I assume not mentioning my own software (except in signature) but providing an answer of how a theoretical piece of software could solve the issue which correlates with how the real software solves the issue would also be breaking the rules.
     
  9. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #9
    The administrators and moderators try to strike a balance of promoting discussions and helping people but yet prohibit spammers and others posting just to promote their apps. Its not a perfect system and there is always room for improvement. I can say is that we do discuss these topics as we look to improve a member's experience here at MacRumors without burdening everyone with more rules.
     

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