Restore Mac OSX Help!

Discussion in 'macOS' started by elietto92, Nov 29, 2015.

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  1. elietto92, Nov 29, 2015

    elietto92 macrumors newbie

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    Nov 29, 2015
    #1
    So you know when you buy a new Mac and you have those apps pre installed such as keynote pages etc, how do I restore my mac like that as well like i just bought it?

    I restored my mac last night but found i had to download them my self, and when i do, they aren't in the dock in the same condition like you see when you buy a new mac.

    I also see the mac geniuses were able to do this when i took my macbook for service and restored with the apps installed and in the dock.

    Is it maybe a firmware re install or something?

    Can someone help me regarding being able to do this as well?

    Many thanks!
     
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  2. insignis, Nov 29, 2015

    insignis macrumors newbie

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    Jun 3, 2014
    #2

    If you have installed the apps, just open a finder window and drag each app you want to the dock.

    If you are talking about doing a clean install, make sure you back up all of your data first, then go into recovery mode by restarting your computer and holding down 'command R' at the chime, open disk utility, select your OS X install drive and erase it. close disk utility and click reinstall OS X and follow the instructions from there.
     
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  3. Weaselboy, Nov 29, 2015

    Weaselboy Moderator

    Weaselboy

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    California
    #3
    When you get a new Mac those apps are there, but you have to go to the App Store to "claim" them as yours under your AppleID. But if you erase the drive and reinstall the OS, the apps are not included. You need to go back to the App Store to reinstall them and they will be linked to you AppleID. Like insignis said, once you install them from the App Store just drag the icons into the Dock.
     
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  4. elietto92, Nov 29, 2015

    elietto92 thread starter macrumors newbie

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    Nov 29, 2015
    #4
    Okay, but I'm talking about how do you restart the computer in the same condition when yo buy a new mac? Is there a special hidden apple tool that can do this? I know I have to reinstall them, and put them back in the dock, but I like everything default like when you buy a new computer.
     
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  5. elietto92, Nov 29, 2015

    elietto92 thread starter macrumors newbie

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    Nov 29, 2015
    #5
    I know but even a new iPhone from the box has it as well.

    If I re install my mac and re download the apps, they wont be in my dock like when you buy a new MacBook pro. I don't to do it manually, I want it to be the same condition as when I bought my mac.

    I wonder how apple is able to do this when you take your mac for service and reinstall mac os for you and when you finish set up, its the same as well. if apple is able to do it, then why cant we?
     
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