restore my mac to factory settings problem

Discussion in 'MacBook Pro' started by orly11, Feb 6, 2013.

  1. orly11 macrumors newbie

    Joined:
    Feb 6, 2013
    #1
    hello,
    i recently restore my macbook pro using the utility disk, when i was going to reinstal the OSx, it said to sing in, i am sining in with a different apple id since i forgot the password of my old apple ID account. The mac doesn't let me format it. Do i have to do this with the apple ID that was already in the computer?
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Yes, you will have to provide the same AppleID that was used to purchase the OS from the App Store.
     
  3. Edie Brickell macrumors member

    Joined:
    Apr 22, 2010
    #3
    If you have forgotten you password, first request for new password from AppleCare then you can sign-in and install your new OS X.
     

Share This Page