My iphone 4 is stuck in the 'connect to itunes' screen after I tried to upgrade to IOS 5. The process gets stuck on 'Restoring Firmware' than give me a message box say an unknown error occurred (1). So far I have: Tried a different USB port Unplugged all other USB devices Reset computer Tried a different user Re-downloaded Itunes and IOS 5 Turned off all security Made sure Computer was up to date as well as tried a new computer while repeating the above I have also called Apple with no luck. I will call again later. HAHA the closest apple store is also 3 hours away but that may just have to be my solution... Any thoughts?