Restore problem in iTunes 10

Discussion in 'iOS 5 and earlier' started by dbalasko, Oct 15, 2011.

  1. dbalasko macrumors newbie

    Joined:
    Oct 15, 2011
    #1
    I upgraded my iPhone 3GS to iOS5 today. After software upgrade, I tried to restore my data from the backup that was made at the beginning of the update process.

    But I get this message: "iTunes could not restore the Iphone because the backup session failed".

    After a lot of investigating, I even tried to make a fresh backup of an emtpy iPhone and restore it, but the same problem. So it seems that backup/restore is not working at all. So my iPhone is now empty (no contacts, SMS, app settings...).

    I tried running iTunes as Administrator on my Windows 7, but it doesn't help.

    Any suggestions?
     
  2. Ashwood11 macrumors 65816

    Joined:
    Nov 10, 2010
    Location:
    US
    #2
    Make sure you are on the newest version of iTunes. There are more than one version of iTunes 10.
     
  3. dbalasko thread starter macrumors newbie

    Joined:
    Oct 15, 2011
    #3
    I am on the latest version (10.5 actually). It was updated to this version prior to the iOS version update.
     
  4. dbalasko thread starter macrumors newbie

    Joined:
    Oct 15, 2011
    #4
    I found a solution. I installed iTunes on my old PC running Windows XP and copied the iTunes backup folder from my Windows 7 PC.

    I was able to successfully restore the backup to my iPhone from there.
     

Share This Page