Restore Required, but Passcode Protected...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by TC2COOL, Apr 21, 2009.

  1. TC2COOL macrumors member

    Joined:
    Feb 4, 2007
    Location:
    Mississippi
    #1
    My iPhone just died for some reason. It was working this morning, then when I pulled it out of my pocket about 15 mins ago there was a blue notification bubble that said "Restore Needed" and then under that "iPhone cannot make or receive calls. Restore from iTunes."

    That was weird. I've never seen that before. Then I connected it to iTunes and iTunes is telling me that it can't sync with the phone until I unlock it with the passcode. Problem is that all I can get to is the emergency call function.

    This is not a good morning. Any thoughts? Should I just take it to the Apple Store? Ugh.

    TC
     
  2. svndmvn Guest

    Joined:
    Nov 6, 2007
    Location:
    Italy
    #2
    force a restore in DFU mode, I think it should work.
     
  3. jarjarblinks macrumors 6502

    jarjarblinks

    Joined:
    Nov 15, 2008
    #3
    Technically the rule of the thumb is the iPhone will always restore with the last sync-ed computer.

    If DFU fails, then perhaps there is a hardware failure, such as the dock connecter failing to recognise the USB cable. You should bring it in to Apple if that's the case.
     
  4. qnc macrumors member

    Joined:
    Jan 8, 2009
  5. TC2COOL thread starter macrumors member

    Joined:
    Feb 4, 2007
    Location:
    Mississippi
    #5
    I gave DFU a shot after I got done at work today, but no dice. I had also had to foresight to get a Genius Bar appointment.

    Well, the issue is solved. I have a shinny new iPhone 3G with no hassles. The guys at the Saddle Creek Apple Store in Germantown, TN were very helpful. Quick swap, a couple of papers to sign and then it was off to the house to resync.

    Thanks for the help today.
     

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