Restoring backup

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Callistus, May 10, 2017.

  1. Callistus macrumors newbie

    Callistus

    Joined:
    May 10, 2017
    #1
    I really need help with this backup I restored on my new iPhone 6.
    I restored the backup on my phone and unfortunately the backup contained an account which is not mine I tried resiting all setting and now is resquesting for me to enter a password for "find my iPhone" which I dont know . Please help
     
  2. nieks macrumors regular

    nieks

    Joined:
    Apr 7, 2016
    Location:
    The Netherlands
    #2
    That's simply not possible. In order to put a backup back on your iPhone, you need to enter the corresponding credentials. You can't put back a backup that isn't yours. If this is actually your phone, which you came by legally, than please consult an Apple Store genius.

    I have a healthy dose of curiousity, so, just to check:
    1. Is it actually your own phone?
    2. What method did you use to restore the backup?
    3. Whose account is in your backup, and why? Your backup came from your computer, right?
     
  3. nieks macrumors regular

    nieks

    Joined:
    Apr 7, 2016
    Location:
    The Netherlands
    #3
    As you are not responding, I take it that you've returned the phone to its respective owner then?
     

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