Restoring from back-up but missing Fitness data

[fergusor]

Hi all,

I've upgraded to the iPhone 16 Pro Max from the 14 Pro and I did a restore from my old phone.

Everything has come over successfull from iCloud like contacts, notes etc but it's not bringing over the fitness data.

I've tried unsyncing the new phone with iCloud and deleting the data then trying the sync again and I just get a progress bar along that bottom that gets about 8/10s of the way, stops for a few hours then disappears.

Any ideas why this is happening?

Thanks,
Richard.

 

[Jackbequickly]

Sometimes it takes a while.

 

[HDFan]

Was your 14 Pro backup encrypted?

 

[FreakinEurekan]

If you still have the old phone, make sure Settings > your name > iCloud > Saved to iCloud / See All > Health > Sync this iPhone is enabled (and then, of course, ensure it's enabled on the new phone).