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Retailers Cite 'Insufficient Customer Demand' as Biggest Reason for Not Supporting Apple Pay
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It won't be long before most retailers accept Apple Pay. Google Pay will start trickling out, people will upgrade their iPhones, and boom! widespread adoption.
I agree with this. There have been a number of times I've swiped my debit card before I even thought of AP as an option. There are lot of transactions where PIN isn't required, so the time of pulling out a wallet or pulling out a phone are a wash.
The biggest plus to AP is the data protection. But customers don't feel that pain point. We've become numb to the endless data breaches. And if your card is compromised, the actual liability most people experience is very limited.
You'd be surprised how many people are doing a job or have gotten a job that they don't deserve. Fact of life, you can see the same pattern over and over in all aspects of life. If I had a nickel for every time I spot one of these BS talk or a BS colleague, I would be rich.
I check with every transaction I make. I almost had my fiancé let me pay for lunch at Subway just so I could use Apple Pay because she doesn't use a bank that supports it.
The more often we use it the more it sends that info to the retailers. I think Apple needs to take the time to advertise how simple and fast Apple Pay is. The speed and purchase logging on the phone is the selling point to people.
The more often we use it the more it sends that info to the retailers. I think Apple needs to take the time to advertise how simple and fast Apple Pay is. The speed and purchase logging on the phone is the selling point to people.
The equipment is on a long lead over here, (Long enough to reach the far side of the vehicle) they just hand you the reader, whether for contactless or PIN. Works fine.
Actually, it also depends on whether they have the right software. At my local liquor store, I get a DONE signal on my phone but the transaction stays in processing and doesn't go through. I've emailed the manager and they say they are working on it. I think they need an upgrade to their software.Anywhere that has the Contactless Payment logo on their POS or chip and pin machines. There is no such thing as being Apple Pay only, as long as it supports NFC contactless payment it will work.
I don't doubt that it works fine, I'm just saying that for an introvert like myself, they've made it more difficult to use than a credit card.
B.S. What exactly would constitute 'customers requesting Apple Pay' in the minds of these folks? Me asking the part-time clerk when they're going to get Apple Pay? I'm sure the folks whom Reuters contacted for this article spend loads of time asking sales staff what customers ask for 
It's a "niche service" that the rest of the world uses every day. Apple Pay is just NFC (with tokens), everyone else has moved on to the speed and convenience of it. Additionally, Apple Pay, and other tokenized methods, would protect customers in events like the Target data breach, or the Home Depot data breach, or any other of the many, many customer data breaches.
Also, another survey concluded:
I wonder who Reuters talked to exactly because there seems to be a lot of confusion as to what exactly supporting one of the NFC payment technologies entails.
Merchants are wising up to mobile payments with 34 percent, 25 percent, and 23 percent of respondents saying they would accept Apple Pay, Android Pay, or Samsung Pay respectively, by the end of the year.
I wonder who Reuters talked to exactly because there seems to be a lot of confusion as to what exactly supporting one of the NFC payment technologies entails.
I'd love to see a contrast on those companies that are either hesitant of or flat out refuse to support Apple pay and whether they're involved with or planning to support Current C...
Id like to see a widget here on macrumors for an unofficial vote for each retail company. Convenience at checkout is a must and this is nothing new for any company. Shorter lines and less wait will provide customers with a better experienced. Why would they resist a faster checkout process? Macrumors let's use this opportunity to vote for some retailers.
A little off topic but assuming you do like the taste, when you buy McD’s you know exactly what you’re getting. This is part of their recipe for success.
I'd love to see a cross reference on how many of the polled merchants that are reluctant or outright refuse to support Apple Pay are planning to support or are actively working to promote Current C...
So instead retailers can cite "Insufficient demand—oh, except for this one guy" as their biggest reason for lacking Pay.
Is that your excuse for not voting in elections too? It's sad some people don't understand that a large group of people is comprised of many individual people making their voices heard.
I agree and I think this is a great opportunity for macrumors to create a widget for each retailer and we can all vote.
Same here. A few people using it in front of other people who don't know about it spreads the word and will encourage its adoption.
And what happens when the bank makes consumers liable for their fraud with their accounts or makes the recovery process so onerous that you will wish you had been more secure with your information? That used to be the case. Now banks just order insurance to mitigate the loses.
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Chicken/egg scenario. If retailers don't offer it, people won't use it. If people don't ask for it, retailers won't offer it.
I don't yet own a NFC capable phone (iPhone 6), so I don't ask retailers for ApplePay. When I finally get a compatible device, you bet I'll start requesting retailers support it. Slow uptake is partially due to Apple's slow adoption of NFC. As more iDevices support it, more people will want to use it.
I don't yet own a NFC capable phone (iPhone 6), so I don't ask retailers for ApplePay. When I finally get a compatible device, you bet I'll start requesting retailers support it. Slow uptake is partially due to Apple's slow adoption of NFC. As more iDevices support it, more people will want to use it.
Yeah, but they have to be okay with all their financial transaction data being stored on Google servers. No thanks!
So I went to Home Depot yesterday. They had NFC terminals, but they didn't accept my Apple Pay. When I asked the women working she said it was "hit or miss" if Apple Pay worked. She encouraged me to take the survey and point out how frustrated I was that they didn't take it. So I did.
Will anything come of it? Probably not.
Is it more likely than if I didn't take the survey? Yes.
this is the only way to get what you want. be the "squeaky wheel"
