Retina and Microsoft Lync

Discussion in 'MacBook Pro' started by tarjan, Jul 23, 2012.

  1. tarjan macrumors regular

    Aug 11, 2006
    Has anyone else had issues with Lync in an environment with exchange/unified communications after moving to an rMBP? Before the change Lync worked very well. Now it works fine for IM and Phone calls, but meetings.. no luck. If it does connect, it will fail after a minute or two. Definitely cannot share screens. Normally I just get a Could not connect to meeting OK/Retry screen after about 2-3 minutes.

    Hopefully the behavior is resolved in Mountain Lion but it is annoying as heck now. I have to grab my 13" mbp and connect to meetings that way.
  2. HighEndMac macrumors regular

    Mar 30, 2011
    I think this is a MS issue more than an Apple issue. Lync will most likely get optimized for the retina display around the same time Office does. So don’t hold ur breath!
  3. ryane67 macrumors member

    Jun 13, 2012
    you've got too many pixels to share with the world ;)

    but really, there was another thread about lync & webex desktop sharing issues with the retina display awhile back. Cisco was working on an update, nothing from MS yet though.
  4. orion123 macrumors regular

    Jul 19, 2003
    Being a frequent screen-sharer, I've been following this issue for a bit. There's updates in the works for GoToMeeting, and WebEx is "aware of the issue and looking into it." Of course, Microsoft is pretty quiet, and I wouldn't expect a fast fix like some other smaller companies would make.

    However one work-around that WebEx suggested worked with my WebEx usage, and might work for Lync (I haven't tried it out in Lync yet, I should be able to soon).

    Download a utility called Retina DisplayMenu and use it to switch your resolution from 1440x900 (HiDPI) to just regular 1440x900. This worked great in getting WebEx to work, and I'd hope that Lync is the same.

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