Hey Guys,
Just a quick question as I can not get a straight answer out of Apple. I went to the Apple store the other day and saw a genius who told me it would be $489 to replace the battery in my 15" retina macbook pro mid 2012. This seemed crazy high to me and I left without leaving it there. I went home and called Apple support who then called the store and someone else said $169. When she came back I told her what they had originally quoted and she said the price is whatever the store says but that $489 seemed high. I said the genius explained that the battery was glued in and it required the entire casing and trackpad and keyboard to be replaced. I made her call back and the guy said $169 again but said a genius would have to look at it. I am just wondering if anyone has had any experience and what the real price is. I should mention I am in Canada, and there is nothing wrong with the keyboard, or trackpad or body. It's pretty flawless.
Just a quick question as I can not get a straight answer out of Apple. I went to the Apple store the other day and saw a genius who told me it would be $489 to replace the battery in my 15" retina macbook pro mid 2012. This seemed crazy high to me and I left without leaving it there. I went home and called Apple support who then called the store and someone else said $169. When she came back I told her what they had originally quoted and she said the price is whatever the store says but that $489 seemed high. I said the genius explained that the battery was glued in and it required the entire casing and trackpad and keyboard to be replaced. I made her call back and the guy said $169 again but said a genius would have to look at it. I am just wondering if anyone has had any experience and what the real price is. I should mention I am in Canada, and there is nothing wrong with the keyboard, or trackpad or body. It's pretty flawless.