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sookainian

macrumors regular
Original poster
Received my retina MacBook few days ago. When i tried to make a Skype call today, i notice the internal mic is not work.

Called apple support and gone thru all the troubleshooting and still no luck to get it to work. But when i connect a external mic, it work normally.

Apple said my issue is the first and since it's only a few days old, they will replace me a new set. But i've waited almost a month for this new Macbook and i just check, the current waiting time is 3-5 weeks for a new set 😡 😡

Anyone else having the same issue with their internal mic ?

Also how do i make sure it's a brand new unit and not a refurbish set ?🙁
 
Apple never gives you a refurbished item when you get them to replace it within the first 14 days after you got it.
 
alright thanks !

Apple just called me and told me the new macbook will arrive end of june and they can't expedite it
 
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