Retina Macbook: Internal Microphone Dead out of box

Discussion in 'MacBook' started by sookainian, May 19, 2015.

  1. sookainian macrumors regular

    Joined:
    Feb 16, 2008
    Location:
    Singapore
    #1
    Received my retina MacBook few days ago. When i tried to make a Skype call today, i notice the internal mic is not work.

    Called apple support and gone thru all the troubleshooting and still no luck to get it to work. But when i connect a external mic, it work normally.

    Apple said my issue is the first and since it's only a few days old, they will replace me a new set. But i've waited almost a month for this new Macbook and i just check, the current waiting time is 3-5 weeks for a new set :mad: :mad:

    Anyone else having the same issue with their internal mic ?

    Also how do i make sure it's a brand new unit and not a refurbish set ?:(
     
  2. No-Me macrumors 6502a

    Joined:
    Jul 3, 2011
    Location:
    Rotterdam
    #2
    Apple never gives you a refurbished item when you get them to replace it within the first 14 days after you got it.
     
  3. sookainian, May 19, 2015
    Last edited: Apr 21, 2016

    sookainian thread starter macrumors regular

    Joined:
    Feb 16, 2008
    Location:
    Singapore
    #3
    alright thanks !

    Apple just called me and told me the new macbook will arrive end of june and they can't expedite it
     

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