Retina Macbook Pro with Mavericks freezes

sergey19

macrumors member
Original poster
Oct 13, 2010
96
0
So ever since I upgraded to OS X Mavericks I've been having a really annoying issue. Usually around once a day (or every couple of days) my computer will freeze. First usually one program freezes (like Google Chome or Microsoft Word) and then when I open up the Force Quit window other applications will start freezing (as well as the Force Quit window itself!) and after a little bit my entire computer is just frozen. I've found that the only way to fix this issue is to force my computer to restart by holding down the power button. I've tried writing to Apple about this (multiple times!) but haven't gotten a single response. If you have any ideas on what might be causing this or how I could try fixing it that would be greatly appreciated.

If it helps, I have a 2012 15-inch Macbook Pro with Retina Display.

Thanks in advance!

I tried posting this on Apple's support forum but no luck so far...
https://discussions.apple.com/message/24084589
 

Attachments

slrandall

macrumors 6502
Jun 15, 2011
412
0
So ever since I upgraded to OS X Mavericks I've been having a really annoying issue. Usually around once a day (or every couple of days) my computer will freeze. First usually one program freezes (like Google Chome or Microsoft Word) and then when I open up the Force Quit window other applications will start freezing (as well as the Force Quit window itself!) and after a little bit my entire computer is just frozen. I've found that the only way to fix this issue is to force my computer to restart by holding down the power button. I've tried writing to Apple about this (multiple times!) but haven't gotten a single response. If you have any ideas on what might be causing this or how I could try fixing it that would be greatly appreciated.

If it helps, I have a 2012 15-inch Macbook Pro with Retina Display.

Thanks in advance!

I tried posting this on Apple's support forum but no luck so far...
https://discussions.apple.com/message/24084589
I also have a 2012 15" rMBP, but haven't experienced this issue. Have you tried re-installing Mavericks?
 

sergey19

macrumors member
Original poster
Oct 13, 2010
96
0
I also have a 2012 15" rMBP, but haven't experienced this issue. Have you tried re-installing Mavericks?
Have not tried re-installing Mavericks (way too much work and currently do not have time for that). I talked to an Apple representative though that suggested I reset the SMC and so far (fingers crossed) haven't experienced similar issues.
 

jcapps00

macrumors newbie
Nov 21, 2012
3
0
Maveriks freezes

I also have the freeze problem with macbook pro retina 2012. I have reinstalled mavericks (about 5 hours work) Did not help at all.

What is SMC?
 

ultraspiracle

macrumors member
Sep 21, 2012
93
4
how is your system performing now? I have 15" Mid2012 but not retina - Mav's is the best thing that's ever happened to it.
 

82asmdf203

macrumors member
Nov 18, 2013
42
0
Gotta say my mid-2012 rMBP is running like a champ with 10.9.1. No real issues to report and if they were, I'd suspect 3rd party software is causing them, myself not being a user of Chrome or MS Word.

No clean install here. Just an upgrade from ML.
 
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