Retina MBP crashing every 3-5 minutes

Discussion in 'MacBook Pro' started by acrafton, Jun 15, 2012.

  1. acrafton, Jun 15, 2012
    Last edited: Jun 17, 2012

    acrafton macrumors 6502

    Joined:
    Jan 18, 2006
    #1
    So. . loaded up the new MBP last night and trying to use it this morning but can't. It freezes up every 3-5 minutes and either restarts itself or I must restart it. About half the time the screen is scrambled as a result of the crash. I removed all startup items to no avail.

    Totally unusable.

    Any ideas before I head to the Apple Store?

    All updates have been applied.

    ** Solved ** see below
     
  2. Phazer macrumors member

    Joined:
    May 19, 2010
    Location:
    London, UK
    #2
    does the fan turn on?
    I'd just go to the Apple Store without even start fiddling about with it.
     
  3. funnoam macrumors member

    Joined:
    Aug 7, 2011
  4. klover macrumors 6502a

    Joined:
    Jun 7, 2009
    #4
    Do a full restore. If it continues, take it to Apple.
     
  5. johnhalsted macrumors member

    Joined:
    Nov 3, 2010
    #5
    Format it, it's probably some corrupt driver or something, failing that take it back, not a huge problem, but huge inconvenience :(
     
  6. daleski75 macrumors 65816

    daleski75

    Joined:
    Dec 10, 2008
    Location:
    Northampton, UK
    #6
    Try to reset the PRAM first before wiping it.
     
  7. protalk macrumors newbie

    Joined:
    Jun 29, 2007
    #7
    similar problem

    Locks up every 3-5 minutes -- went to Apple Store, they deleted a couple files that had been moved via Migration Assistant, and said everything would be fine. Got home and continued to have the problem. Wiped everything -- installed new system software -- STILL having the problem. Back to Genius Bar today. Just like other poster said about his, my new MBP is totally unusable.
     
  8. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #8
    Take it back to apple :(

    Sorry to hear that your MBP is having problems.
     
  9. acrafton thread starter macrumors 6502

    Joined:
    Jan 18, 2006
    #9
    ** Solved **

    I spent a few hours with genius bar folks and while they were certain it was hardware, the more we chatted the more I/we realized that it must be a software conflict. Each time I had formatted, etc, I immediately went to the migration tool rather than see if it would work with just the base OS and manually install/move stuff.

    Well, that solved it. I formatted, installed the OS and no crashes. I then started installing apps and moving my stuff over MANUALLY and no crashes. I am now 2 days and it works fine.

    So.. .there was something on my old system that was causing a conflict.
     
  10. iFanboy Guest

    #10
    On OSX, Windows and Linux, I ALWAYS do a complete reformat and install.

    My MBPR is coming with Lion, but as soon as I download Mountain Lion to USB I am doing a full disk format and installing Mountain Lion from USB.

    That's the only way to minimise the chance of software problems.
     

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