retrieve the january software update?

Discussion in 'iPod touch' started by emilsomfan, May 13, 2008.

  1. emilsomfan macrumors newbie

    Joined:
    May 13, 2008
    #1
    Hi!

    Yesterday I restored my iPod Touch because it was acting weird. But then I could'nt retrieve the january software update. I did'nt understand because last time I restored, it all worked fine. Then I read this article on Apples support site about how to retrieve it, but I never managed to get it back.

    I don't know if it might be beacuse I reinstalled windows by a week ago.

    Anyone who knows how to retrieve the january software update?

    /emil
     
  2. goosnarrggh macrumors 68000

    Joined:
    May 16, 2006
    #2
    It is because you reinstalled Windows - that will have erased the file you downloaded when you purchased the January upgrade, without which you cannot run the apps.

    If you still have a back-up copy of your old Home directory, then you may be able to recover the necessary file yourself.

    Otherwise, you'll have to email Apple for assistance in re-authorizing your iTunes account to download the file a second time.
     

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