Return as DOA if you dont have receipt?

Discussion in 'MacBook Pro' started by KSpider, Oct 26, 2008.

  1. KSpider macrumors regular

    Joined:
    Mar 29, 2006
    Location:
    San Diego, CA
    #1
    I bought my MBP on ebay, they bought it from an apple store in another state.

    If i had an issue within 14 days of the purchase date, will Apple still replace? Or will they say I must have a receipt...
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #2
    They may replace it, but it must be within 14 days of the original purchase - unless the person you bought it from is an Authorized Reseller.
     
  3. KSpider thread starter macrumors regular

    Joined:
    Mar 29, 2006
    Location:
    San Diego, CA
    #3


    Cool thanks...
     
  4. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #4
    Apple will not replace a DOA w/o a receipt. There is no reason for the original owner to not include the receipt with the computer.
     
  5. Atomic Ed macrumors regular

    Joined:
    Jun 5, 2007
    #5
    I would think most if not all of your 14 days would be eaten up with the whole ebay transaction and mailing process anyway. How much of the 14 days do you expect to have remaining once you receive it anyway? Maybe you could ask the seller to go to the store and have them re-print another receipt copy if they did in fact buy it at the store as they say. Good luck.
     
  6. manny23lakeshow macrumors newbie

    Joined:
    Oct 16, 2008
    #6
    When I bought my MBP, apple store automatically e-mailed me a copy of my receipt in pdf format.
     

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