Return for a different color?

[bamafever09]

Is it possible to reserve a rose gold 6s plus and exchange my good 6s plus for it or would I have to just walk in and try my luck on the chance they have the one I want? Thanks for your help

 

[Cergman]

Is it possible to reserve a rose gold 6s plus and exchange my good 6s plus for it or would I have to just walk in and try my luck on the chance they have the one I want? Thanks for your help

There's no reason you wouldn't be able to since you're returning your current phone and purchasing a whole new one.

 

[Applejuiced]

You will have to return yours and purchase a new one for the new color.

 

[bamafever09]

Ah ok so they won't just swap them out? If not it seems like too much of a headache with getting my upgrade eligibility back etc with AT&T. May be easier to just swap with someone on Craigslist.

 

[Shadowbech]

Ah ok so they won't just swap them out? If not it seems like too much of a headache with getting my upgrade eligibility back etc with AT&T. May be easier to just swap with someone on Craigslist.

If you want to exchange, they will have to process a return of your device, and reset your eligibility and then purchase the phone you want.