What about those people connected to a contract. Are they able to get out of the contract if outside of the networks return policy? Although there is a major problem with the design, Jobs has done right to offer free bumpers and I applaud him. Not the fix we were after but we were never going to see a recall. If people dont like it, they can simply just get their money back. I hope the networks follow suit and allow people a refund or at the very least exchange to a different phone.