My dad purchased a Macbook Pro 12 days ago from the Apple Store in Atlanta. It has had nothing but problems from day one. Understand. I told him not to buy the computer until the next revision. He, being the wiser man in this father son relationship decided to spend the 4 grand (also bought a display) even though I recommended that he did not. He has never owned a mac. Any way. He is not from Atlanta. He does not live near an apple store to return it. What are his options. He has to have a computer, so he cant ship this one back and be with out for a week. He will be in Atlanta on Friday. Can Apple extend his 14 day return policiy. Even after his 14 days will they exchange computers if it is a doa type issue? Thanks for your help. I am a big mac fan and I have been pushing him to get a mac for a couple of years. He finally does and it seems to be a piece.....So, he is frustrated and I am getting upset because Apple can't seem to ship out working products. Apple is so innovative in their design but they can't ship out working products half the time. He called apple to complain about the computer but they blamed it on something else. Please give me some help so I can calm him down. Thanks.