Return or keep macbook retina 13 mid 2014

Discussion in 'MacBook Pro' started by olalilula2, Oct 22, 2014.

  1. olalilula2 macrumors newbie

    Joined:
    Oct 22, 2014
    #1
    Hi, I bought a macbook pro 13(retina) 2 weeks ago, I returned it 3 days later since it restarted by itself so many times when i was watching movie. So 3 days ago, my new macbook pro was delivered, i love the product. However, I found a small scratch on the screen, should I return it again? get the refund, and buy a new macbook again? since i just returned the previous macbook last week. will they doubt me? i am afraid, what if the new macbook gets another problem, then i should make the third return?
     
  2. coffeemadmanUK macrumors 6502a

    coffeemadmanUK

    Joined:
    Jan 30, 2012
    Location:
    United Kingdom
    #2
    If there was a scratch on the screen when it was delivered you should return it. You have the consumer right to (depending on where you are of course).

    Whether they may or may not believe you is irrelevant.
     
  3. olalilula2 thread starter macrumors newbie

    Joined:
    Oct 22, 2014
    #3
    Well, I am in Australia, I can return the product up to 14 days from the time I receive the product. So, thanks, i will return it for the second time.
     
  4. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #4
    I'd return it, if I saw a scratch on the screen. Its one thing to have a scratch on the case, where you may not see it, but on the screen - well that's different. You'll be seeing that every time you use the computer and it could be very distracting (depending on the location).
     
  5. olalilula2 thread starter macrumors newbie

    Joined:
    Oct 22, 2014
    #5
    I know, the problem is this would be my second refund, i am just afraid that apple will doubt me hahaha, but i have decided to return it, i just finished putting it in the original box. thanks.
     
  6. acctman macrumors 65816

    acctman

    Joined:
    Oct 26, 2012
    Location:
    Georgia
    #6
    why are you refunding it just exchange it... Call Apple and say there is a scratch on the screen and this is my second attempt at getting a Macbook Pro. Where is the scratch located?
     
  7. olalilula2 thread starter macrumors newbie

    Joined:
    Oct 22, 2014
    #7
    The scratch is right in the middle of the screen, well, it is a custom macbook, i could not exchange it in apple store, i have to make an online purchase. correct me if I am wrong.
     
  8. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #8
    I'd exchange/refund it, regardless of the method. You spent a lot of money on the laptop, and you should live with a scratch on the screen.
     
  9. olalilula2 thread starter macrumors newbie

    Joined:
    Oct 22, 2014
    #9
    Yup, i have decided to refund it
     

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