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Return period

shareef777

shareef777

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Original poster
Jul 26, 2005
2,445
3,276
Chicago, IL
So I read that our return period would be in January due to the holiday shopping season. But when I check online on my order, it shows: Eligible for return until: December 3, 2016

Any thoughts on this?
 
I've confirmed with two different reps via online chat that the Holiday Return Period applies for the new MacBook as they've all been delivered after November 10.
 
does this only apply to the ONLINE store?

Holiday Return Policy
Items purchased at the Apple Online Store that are received between November 10, 2016 and December 25, 2016, may be returned through January 8, 2017. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2016 are subject to the Standard Return Policy.
 
So just to clarify, those of us who pre-ordered right after the keynote will have until January 8th?

I just started an online chat, and she originally told me 14 days, and then once I mentioned the holiday return period she was like...oh yeah that applies too.
 
Folks, I've already provided the answer in post 2. It's black and white. If you received your MBP between Nov 10 and Dec 25 from Apple, then you have until Jan 8 to return it. There is no grey area, no gotchas, and no whammies....
 
Bryan Bowler said:
Folks, I've already provided the answer in post 2. It's black and white. If you received your MBP between Nov 10 and Dec 25 from Apple, then you have until Jan 8 to return it. There is no grey area, no gotchas, and no whammies....
Click to expand...

My experience has not generally led me to believe that megacorps will consistently honor such terms. I mean, pretty often, probably, and I don't think Apple specifically has ever screwed me, but then, I don't think I've previously had to return an Apple product.
 
therealseebs said:
My experience has not generally led me to believe that megacorps will consistently honor such terms. I mean, pretty often, probably, and I don't think Apple specifically has ever screwed me, but then, I don't think I've previously had to return an Apple product.
Click to expand...

Apple honors their return policies. Just don't drop the laptop.
 
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shareef777 said:
So I read that our return period would be in January due to the holiday shopping season. But when I check online on my order, it shows: Eligible for return until: December 3, 2016

Any thoughts on this?
Click to expand...

You won't return it. They are amazing don't believe the hate.
 
I was so tempted just now to troll so hard and say apple told me no pre-orders were honored in the holiday return. I exercised my self control though.
 
shareef777 said:
Absolutely, I love this machine, but may be going to the 13" as I'm not needing as much horsepower as I used to and have really been amazed at the size of the 13".
Click to expand...

Pick the size you need. These are easily the finest laptops on the planet. Haters can hate. They don't get it.
 
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therealseebs said:
My experience has not generally led me to believe that megacorps will consistently honor such terms. I mean, pretty often, probably, and I don't think Apple specifically has ever screwed me, but then, I don't think I've previously had to return an Apple product.
Click to expand...

Comments like this from you are of no surprise to me. Out of curiosity, do you ever have anything positive to say? I ask because you are constantly grinding axes in every thread around here.

For others reading this and are new to Apple, of course they honor their stated policies.
 
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Bryan Bowler said:
Comments like this from you are of no surprise to me. Out of curiosity, do you ever have anything positive to say? I ask because you are constantly grinding axes in every thread around here.

For others reading this and are new to Apple, of course they honor their stated policies.
Click to expand...

I will add that I took in my 2012 rMBP to repair the dGPU under their repair program. The tech noticed my battery was bad (and it was, I'd only get an hour on battery) and keyboard was worn down. They're replacing the logic board, battery, AND entire top case with the keyboard under the repair program.

Apple consistently goes above and beyond for support. It's what makes their 'overpriced' equipment NOT overpriced.
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Ataricade said:
Pick the size you need. These are easily the finest laptops on the planet. Haters can hate. They don't get it.
Click to expand...

Yes, except they're both exceptional machines, and while I've been using the 15" for a few days, I can't help but wonder how nice the portability of the 13" would be. I've been a 15" user for over a decade, but the speed of the 13" has increased to meet my demands. Obviously the 15"'s speed has increased, but to the point where I don't need it.

I'd wager many end users are also getting to the point where machines are throwing in so much power that it's difficult to sell them on buying a new one just for the speed gain. Which is why I love the focus on technologies outside the CPU/GPU. Port connectivity, storage speed, display, and yes, even the TouchBar is what makes this so great.
 
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