Return Policy on Refurbish

Discussion in 'Buying Tips and Advice' started by bbsept, Dec 19, 2010.

  1. bbsept macrumors newbie

    Joined:
    Dec 19, 2010
    #1
    Does anyone if you buy a refurbished ACD can you return it in the store?
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    Usually you can't return items that were bought from the online store to a normal Apple store. They must be returned to the online store, i.e. you must call them and it will be picked up.
     
  3. pukifloyd macrumors 6502a

    pukifloyd

    Joined:
    Jun 25, 2008
    Location:
    Scottsdale
    #3
    +1
    I don't think you can return it to the store...you should call them and ask them to send you a box so you can return it...
     
  4. Black.Infinity macrumors 6502

    Black.Infinity

    Joined:
    Apr 17, 2010
    Location:
    Apple tree-Toronto
    #4
    BTW do we pay for shipping when we return a product to apple online store?:confused:
     
  5. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #5
    I don't think so. However, 10% restocking fee may be charger for opened items
     
  6. DewGuy1999 macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
    #6
    Yep, based on my experience, customer pays return shipping.
     
  7. bbsept, Dec 20, 2010
    Last edited by a moderator: Dec 20, 2010

    bbsept thread starter macrumors newbie

    Joined:
    Dec 19, 2010
    #7
    I spoke with an Apple Representative and they actually said that the policy was changed and that as long as the local store is in the state that you shipped your item to, the store should take your return.

    Also, does anyone think 24" with Mac Air is overkill? If it is just for browsing and watching movies? I'd really like to hear everyone's opinions.
     
  8. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #8
    What MBA is it? The latest gen with 320M is more than fine but even previous gen should be as long as it's just light usage
     

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