I am a federal employee and when you are entering Apple's federal employee store, there is a shopping agreement you must accept with a return policy which appears to be stricter than I recall normally being applied. Below is that policy. My question is that I want to buy a CTO Macbook Pro (basically get a bigger harddrive) but I want to be able to return it if it is damaged in some manner (the reported screen issues, dents or scratches, etc.). Does this language allow for such returns? is this any more restrictive than the regular return policy? Return Policy Please note that Apple only permits the return of unopened, non-customized product within 10 days of receipt. Apple does not permit the return of the following products: 1. Product that is custom-configured to your specifications 2. Opened memory 3. Opened software Refer to the Sales Policies for more information. Cancellation Configure-to-order (CTO) products cannot be cancelled or changed after product assembly has begun.