Return Policy Questions

Discussion in 'iMac' started by kidcaro, Aug 4, 2011.

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  1. kidcaro, Aug 4, 2011

    kidcaro macrumors newbie

    Joined:
    Jul 31, 2011
    #1
    If i buy my iMac online BTO and i decide to replace because of some defectiveness, how would the return proccess be? could i take it to my local apple store even though i bought it online? if not, how do i send it back? also what is the return policy if i buy applecare later without the imac? would i still be able to replace it if it comes defective? How long from the date of purchase do i have to do exchanges? thanks! :)
     
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  2. xkmxkmxlmx, Aug 4, 2011

    xkmxkmxlmx macrumors 6502a

    xkmxkmxlmx

    Joined:
    Apr 28, 2011
    #2
    Some retail stores will allow it, some won't.

    If it is a return because of a problem, apple will cover it. They will give you a prepaid shipping slip and you just box it up the same way it was shipped to you and drop it off at a fedex (assuming you're from the US, that is).

    You have 14 days from the date you receive it to return it.
     
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  3. macgenius1, Aug 4, 2011

    macgenius1 macrumors newbie

    Joined:
    Jul 14, 2011
    #3
    1-800-676-2775
     
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